Infosys · 1 week ago
CCM (Quadient) Consultant
Blue Bell, PA
Full-time
Onsite
Mid, Senior Level
4+ years expInfosys is a global leader in next-generation digital services and consulting. They are seeking a CCM (Quadient) Consultant to design and oversee the implementation of Customer Communication Management solutions within an enterprise environment, integrating various applications to enhance customer engagement.
ConsultingInformation ServicesInformation TechnologyIT ManagementSoftware
No H1B
Responsibilities
Design and implement CCM strategies that align with business objectives and customer experience goals
Lead the integration of enterprise applications such as upstream Assured care/Medcompass Systems, Integration layer, Quadient Scaler, archival and Mail house services
Collaborate with all integrated applications for end-to-end solution designing. Work with client enterprise solution architect for end-to-end solution architecture
Provide expert advice on the use of integration technology, data architecture, and system architecture, including best practices for CCM
Oversee critical steps within the Software Development Life Cycle (SDLC) that impact enterprise-wide development and architecture standards
Manage internal resources and external team members to ensure successful project execution
Communicate project status and architectural decisions to various levels of management
Participate in code reviews and ensure adherence to coding standards
Troubleshoot and resolve issues related to Quadient solutions
Stay up to date on the latest Quadient features and best practices
Qualification
Required
Candidate must be located within commuting distance of Hartford, CT/ Bluebell, PA / Phoenix, AZ OR be willing to relocate to the area. This position may require travel to project locations
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4 years of Information Technology experience
Preferred
4+ years of relevant experience in Quadient Product suite. Should have experience on end-to-end integration with enterprise applications utilizing Quadient Scaler, Interactive capabilities
Strong understanding of Quadient concepts and development
Strong hands on experience on all Quadient modules – Inspire Designer, Scaler, and Interactive
Should be well versed with Rationalization concepts, Migration of templates from Legacy to Quadient and Admin work like setting up of Users and approval workflows
Hands on experience in creating Scripts / Functions, Data Transformations, Data Mapping and Output Configurations for post processing
Sound knowledge in generating Interactive communications and setting workflows
Experience on Splunk, RTC, JIRA, Azure would be desirable
Experience on Greenfield implementations, other CCM products would be desirable
Benefits
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
Company
Infosys
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
ChrysCapital
2012-12-12IPO
2008-07-10Post Ipo Equity· $200M
Leadership Team
Salil Parekh
Chief Executive Officer and Managing Director
Anant Adya
Executive Vice President
Recent News
2026-01-24
Hindu Business Line
2026-01-24
2026-01-24
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