Westlake · 3 weeks ago
Customer Service - Pricing Team
US - Marion, VA
Full-time
Onsite
New Grad, Entry LevelWestlake Management Services is a company that enriches work life and career experiences in an entrepreneurial environment. They are seeking a Customer Service representative for the Pricing Team to research, analyze, and monitor pricing policies while resolving customer pricing disputes and maintaining pricing in the ERP system.
ChemicalManufacturingMedical
Responsibilities
Interface with sales, finance, customer service, and customers in determining eligibility requirements for customer rebates, returns, and miscellaneous requests
Help resolve and communicate with internal and external customers regarding disputes and deductions related to pricing
Set up, maintain, and program customer pricing in ERP and bolt-on application
Verify requests for price change or special deals fall within company policies and have proper approvals
Ensure entries meet system needs, monitor error reports, and make corrections as necessary
Responsible for reconciling rebates monthly (up to 1.5MM) by manipulating large amounts of data
Design and run analyses for pricing impact on deal proposals and job quotes
Participate in miscellaneous projects for Pricing, Sales, and Finance Departments
Liaise with internal and external auditors to ensure SOX compliance
Apply risk assessment skills to determine the appropriate level of approvals required
Must be capable of handling multiple assignments concurrently
Qualification
Required
College degree or equivalent work experience (Accounting, Finance, Sales or Customer Service)
Competent in Advanced Excel functionality and proficient in the use of ERP software
Analytical
Preferred
Bachelor's Degree in Business or Accounting
Company
Westlake
Westlake is a manufacturer and supplier of petrochemicals, polymers and building products. It is a sub-organization of Westlake Chemical Partners.
Founded in 1986
10001+ employees
H1B Sponsorship
Westlake has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (6)
2023 (11)
2022 (9)
2021 (9)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$1.2B2025-11-04Post Ipo Debt· $1.2B
2017-01-07Post Ipo Equity
2004-08-11IPO
Leadership Team
Albert Chao
CEO
Jean-Marc Gilson
President and CEO
Recent News
2026-01-16
The Philadelphia Inquirer
2026-01-16
Company data provided by crunchbase