Candor Capital Brooklyn · 1 month ago
Tenant Services Representative
Brooklyn, NY
Full-time
Onsite
Entry Level
1+ years expCandor Capital Brooklyn is seeking a Tenant Services Representative to perform daily and monthly property-management and tenant-relations tasks. The role focuses on ensuring tenant satisfaction, maintaining high occupancy levels, and managing efficient collections and organized processes.
Real Estate
Responsibilities
Daily: update Vacancy Sheet ie, incoming deposits, move-in and move-outs, contact info, etc
Weekly: verify that online listings are active and up to standard; update listings as needed
Weekly: discuss with Property Manager any slow-moving units, adjust strategy accordingly
Oversee broker communications
Process tenant applications
Oversee tenant communications by phone, email, and online portal chat
Prepare and issue new leases, lease and voucher renewals
Onboarding and offboarding new tenants in Rent Manager
Post monthly rent charges, issue statements; record and deposit rent checks
Oversee collections and communicate with tenants regarding arrears
Record violations, facilitate resolution and follow status, update records
Coordinate compliance (inspections, filings, registrations, etc.)
Oversee parking rentals and records
Schedule and oversee preventative maintenance
Qualification
Required
1 year experience doing office work with a strong customer service component (phone and in-person) in an office with at least 3 other office employees
Robust computer skills (Word, G-suite, Acrobat)
Typing 50 WPM
Company
Candor Capital Brooklyn
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase