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Zaxbys · 20 hours ago

Field Training Specialist

Atlanta, GA

Full-time

Onsite

New Grad, Entry Level

$46K/yr - $50K/yr

0+ years exp

Zaxby's Support Center is seeking a Field Training Specialist to join the New Store Openings team. The role involves managing and executing training plans to enhance operational performance at new restaurant openings, ensuring adherence to brand standards and effective training for store employees.

Food and BeverageHospitalityRestaurantsTravel

Responsibilities

Assist with communication, execution, and implementation of new store opening training for store level employees

Follow training schedule and effectively complete all training activities for new store openings in accordance with Brand standards

Train store employees in operational procedures and Brand standards in settings such as classroom, hands-on, and shoulder-to-shoulder

Assist in facilitating vendor relationships during grand opening training and first week of business

Learn documentation process to create opening summary with detailed and comprehensive reports, analysis, and evaluation of restaurant training and operations

Participate in regular meetings with franchisee and management teams to strategize and problem solve throughout store opening process

Adhere to urgent schedules and timelines for opening training and documentation

Conduct field training at existing restaurants and observe post opening visits as necessary and depending on store needs

Qualification

ServSafe CertificationTrainingFacilitationRestaurant management experienceMS Office SuiteVerbal communicationWritten communicationTime-managementNegotiation skillsTeamworkSelf-motivatedFlexibility

Required

Must be ServSafe Certified prior to conducting first store opening and maintain current knowledge of applicable federal workplace health and safety regulations

Training and facilitation skills required

Work well within a team

Self-motivated and driven

Maintain flexibility and adapt to changing conditions

Strong negotiation and persuasion skills

Strong time-management skills

Ability to work in a fast-paced environment with multiple priorities and many interruptions

Excellent verbal and written communication skills

Basic knowledge of MS office suite

Perform basic math functions quickly and accurately

Education: Bachelor's degree; or equivalent combination of education and experience

Preferred

Experience preferred in training and facilitation skills

0-3 years of restaurant management and training experience

Benefits

Medical, Dental and Vision insurance

Short and Long-Term Disability insurance (company paid)

Basic Life insurance (company paid)

401K participation with employer match

50% off meal discount at company-owned locations

Child Care Assistance Plan

Education Assistance Program

Parental Leave

PTO and Company Holidays

Company

Zaxbys

Glassdoor3.5

Founded in 1990, Zaxbys® is committed to serving delicious Chicken Fingerz™, Zalads®, wings, and signature sauces with Southern hospitality and a modern twist.

Founded in 1994

Athens, Georgia, USA

201-500 employees