Analyst, Business Banking Treasury Management Service & Support jobs in United States
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Webster Bank · 2 weeks ago

Analyst, Business Banking Treasury Management Service & Support

positionHamilton, NY
timeFull-time
remoteOnsite
seniorityMid Level
money$65K/yr - $75K/yr
date3+ years exp

Webster Bank is a leading commercial bank focused on putting people first and helping clients achieve their financial goals. The Analyst role is responsible for delivering exceptional service and maintenance support for treasury management products, ensuring seamless client experiences, and collaborating with internal teams to address client needs.

Banking
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H1B Sponsor Likelynote

Responsibilities

Provide Service and Maintenance Support for standard and complex treasury management products to business clients. Products include Treasury Portal, Remote Deposit Capture, Wire Origination, ACH Origination, Fraud Services, File Services, Virtual Account Manager, Lockbox, Bank Check Express, Payment Link, etc
Provide day to day service support leveraging call center technology
Facilitate all aspects of the maintenance process including preparation and execution of documentation, obtain client and internal approvals, submission to Operations, and validation of configuration
Manage a pipeline of support cases with continuous monitoring and resolution tracking in Salesforce

Qualification

Treasury Management productsSalesforceCustomer ServiceDocumentation preparationCompliance knowledgeEffective communicationOrganizational skillsAttention to detail

Required

H.S. Diploma or General Education Degree (GED) required
3-4 years Customer Service experience required
Knowledge of Treasury Management products and services
Proficient organizational skills, attention to detail, and work quality
Excellent customer service skills
Ability to communicate effectively through oral and written communications
Understand and adhere to Bank Compliance and Treasury specific policies and procedures; create client files and maintain accurate records; upload correspondence and executed documents to Salesforce and shared drive
Communicate and collaborate effectively with clients, relationship teams and operations to manage experience and resolve any issues

Preferred

Associate's Degree (AA) preferred
Bachelor's Degree in Arts/Sciences (BA/BS) preferred
3-4 years Direct exposure to working with Treasury Management products and services preferred

Benefits

Incentive compensation

Company

Webster Bank

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Webster is a commercial bank that provides financial services to corporations, individuals, families, and partners.
dateFounded in 1935
location
Waterbury, Connecticut, USA
people-size1001-5000 employees
web-link
https://www.websterbank.com

H1B Sponsorship

Webster Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (5)
2022 (3)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
$653M
Key Investors
Greystone
2025-09-11Post Ipo Debt· $350M
2024-12-02Post Ipo Debt· $303M
2002-10-17IPO

Leadership Team

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Neal Holland
Chief Financial Officer
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D
Daniel Gioia
Sr. Managing Director
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Recent News

Business Wire
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2026-01-05
Hartford Business Journal
Webster Bank Celebrates 90 Years: A Legacy of Purpose. A Future of Possibilities.
2025-11-06
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2025-11-03
Company data provided by crunchbase