West Star Aviation Inc. · 2 weeks ago
Program Manager, Avionics Install
Chattanooga, TN
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expWest Star Aviation, LLC is the fastest growing maintenance repair organization in the industry, committed to delivering customer service excellence. The Avionics Install Manager will oversee the Avionics Shop processes, manage employees, and ensure adherence to safety and quality standards while fostering a culture of continuous improvement.
AerospaceAir TransportationTransportation
Responsibilities
Under minimal supervision, exercise discretion and sound business judgment to deliver an on time and squawk free customer service experience while adhering to all regulatory, safety, quality, and company standards
Hire, assess, and develop employees at various skill levels to perform work in accordance with all applicable procedures and standards
Review available manpower by skill and shift to plan short and long-term training needs along with hiring goals for an optimized workforce
Engage employees for feedback on improvement opportunities or other job related needs to enhance the work environment and remove obstacles
Partner with all departments to develop the workflow from pre-planning to aircraft delivery
Communicate status updates during routine operational meetings and attend customer meetings as required
Perform project-based planning to assign manpower, identify, and prepare a recovery plan addressing any potential risks, schedule changes, or other constraints
Ensure all work is performed with the highest level of technical knowledge, in accordance with company and regulatory procedures, repair station manual, safety and quality standards
Promote and hold employees accountable for a safe work environment to include proper use of all PPE, operation of support equipment, and general housekeeping
Perform normal employee management tasks such as reviewing and approving time off requests, labor charges and expense reports; conduct quarterly performance pulses; provide regular coaching for performance and team developmental opportunities, share positive feedback and all other general employment matters such as hiring, training, conflict resolution, establishing work schedules, overtime assignments
Develop positive relationships with peers to foster effective communication and teamwork for employees and customers alike
Review material purchases, billing invoices, and labor charges to determine cost/profitability. Communicate regularly with Billing to review and sign all final invoices
Perform other related job duties as assigned
Effectively and clearly communicate (i.e., speak, write, read) in English
Manage both cockpit and cabin retrofit modifications while ensuring that the work performed meets safety, quality, and efficiency standards; for example, Pro Line 21 Advanced, Primus Elite, Venue and Ovation CMS, Starlink, Gogo, Viasat, etc
Work with both the Quality and Engineering departments to review certification path and follow-up on data release, approvals, etc. to facilitate necessary return-to-service paperwork
Monitor both internal and external communication and respond promptly, as required; expect a high volume of email and verbal communication in this role
Attend monthly KPI meetings with the VP General Manager and FP&A Analyst to speak about the previous month's financial performance for the Avionics Install department
Work closely with Airframe Project Managers to communicate any constraints, customer requirements (e.g., completion wiring diagrams), and overall progression / status for a given Avionics Install project
Qualification
Required
High School Diploma or equivalent required
At least 4 years' recent experience as a lead, supervisor, or manager in the Avionics Shop
10+ years in Avionics Install, with management experience in building and leading world-class operations and organizations
Working knowledge of Corridor, Cost Accounting Management, Microsoft Office, MS Project, and similar type desktop software applications
Attention to detail and strong organizational and communication skills, both written and oral, along with budget and forecasting experience
Unquestioned credibility, judgment, character, and ethics
Attend work every day as scheduled to include overtime, travel, and weekend assignments
Must perform all work in accordance with Federal Aviation Administration guidelines
Follow all company and safety rules during performance of duties
Maintain customer-oriented work habits
Direct the work and flow of multiple projects
Preferred
Bachelor of Science Degree in Business, Leadership or Aircraft related field preferred
LEAN, Six Sigma and 5S experience preferred
Corporate aircraft experience – Gulfstream, Bombardier, Falcon, Embraer, and Textron – is preferred
Experience working directly with Avionics vendors such as Collins Aerospace, Honeywell, Universal Avionics, Gogo, etc
Benefits
Medical
Dental
401K match
Time off accruals
Weekly pay days
Company
West Star Aviation Inc.
Aviation fixed base operator. All aspects of aviation maintence and total product rebuilds from propjet to large jet products.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-05-21Acquired
2016-05-02Private Equity
Leadership Team
Rodger Renaud
Chief Operating Officer
Recent News
2025-08-29
EIN Presswire
2025-07-28
2025-07-09
Company data provided by crunchbase