TicketNetwork · 2 weeks ago
DevOps Software Engineer III
South Windsor, CT
Full-time
Hybrid
Senior Level
5+ years expTicketNetwork has been serving the ticketing and event industry since 2002, providing top-tier customizable solutions. They are seeking an experienced Software Engineer for their DevOps team to manage release processes, collaborate with various teams, and optimize CI/CD pipelines.
ConcertsE-CommerceSportsTheatre
Responsibilities
Manage and coordinate the end-to-end release process, including scheduling, planning, and execution
Act as the primary point of contact for release-related incidents and ensure timely resolution
Monitor post-release performance and coordinate rollback procedures if needed
Collaborate with development, QC, and IT teams to ensure seamless releases
Ensure effective communication between stakeholders, including developers, QC, and business teams
Design, maintain, and optimize CI/CD pipelines to support efficient release cycles
Implement automation for build, test, and deployment processes
Participate in sprint ceremonies such as daily standups (DSUs), grooming sessions, and retrospectives
Manage version control systems and enforce branching/merging strategies
Maintain and enforce configuration management practices for infrastructure and applications
Track release progress and generate reports to identify bottlenecks or areas of improvement
Identify opportunities to improve release processes, tools, and methodologies
Follow best practices for change management to minimize risk during deployments
Maintain comprehensive documentation for release processes, deployment procedures, and issue tracking
Qualification
Required
Bachelor's degree in computer science, Information Technology, or a related field
5+ years of experience in DevOps, release management, or related roles
Strong experience with CI/CD tools such as Jenkins, GitLab CI/CD, or Azure DevOps
Proficiency in version control systems like Git and familiarity with branching strategies
Hands-on experience with scripting languages (e.g., YAML, Python, Bash) for automation tasks
Knowledge of infrastructure-as-code (Terraform or AWS CloudFormation)
Solid understanding of Agile and Scrum methodologies
Excellent communication and collaboration skills
Familiarity with monitoring and alerting tools like DataDog and ELK stack
Experience with VMWare
Experience with CD tools like Octopus Deploy
Preferred
Experience with containerization technologies
Certification(s) in DevOps practices
Understands observability best practices
Familiarity with observability tools like OpenTelemetry
Familiarity with hybrid Cloud environments (on prem/colocation)
Familiarity with AWS and Azure
Company
TicketNetwork
TicketNetwork is a provider of ticketing services for sports, concerts, theater etc.
501-1000 employees
H1B Sponsorship
TicketNetwork has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2021 (2)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Don Vaccaro
CEO
J
John Scotto
CFO
Recent News
2025-10-20
2025-09-26
Company data provided by crunchbase