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Nordic Global · 10 hours ago

Data Architect

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

Nordic Global is seeking a Data Architect to oversee the design, implementation, and management of a scalable Data Management Framework for their IT Managed Services operations. The role involves defining data standards, ensuring data quality, and leading data modernization efforts to enhance service delivery and operational efficiency.

Information ServicesInformation Technology

H1B Sponsor Likely

Responsibilities

Define and implement the data management strategy and data architecture framework aligned with the business goals and IT Managed Services operations

Establish data governance, data lineage and metadata management practices across multiple data sources

Design scalable and secure data pipelines integrating data from ServiceNow, Genesys, CRM and other operational systems

Lead the roadmap for data modernization and cloud data architecture (AWS Preferred)

Architect and oversee the ETL/ELT processes, ensuring data ingestion, transformation and storage

Define data models and schemas for unified reporting and analytics

Collaborate with engineering teams to ensure data quality, security and compliance with enterprise standards

Act as a Technical lead for the Data Management framework and collaborate with IT, Operations and Clients to identify the data opportunities and challenges. - Work closely with solution architects, data engineers, service management and analysts to design end to end data flows

Mentor and coach team members on data strategy best practices, data governance and modern architecture patterns

Establish metrics for monitoring data framework health, performance and adoption

Drive data automation and optimization efforts to improve data freshness, reliability and accessibility

Qualification

Data architectureAWS Data servicesETL toolsData governanceData modelingSQLAPI integrationsData strategyServiceNowGenesysData quality frameworksITIL frameworksLeadership skillsCommunication skills

Required

Bachelor's in Computer Science, Data Engineering, Information systems or related field

8+ Years experience in data management, data strategy or data architecture roles

Proven experience in integrating and architecting data from ServiceNow, Genesys and other ITSM/Contact Center platforms

Hands on experience with AWS Data services (E.g. S3, Glue, Redshift, Athena, Quick Sight) or equivalent cloud systems

Strong Knowledge of ETL tools, data modeling, SQL and API-based integrations

Experience implementing data governance, metadata management and data quality frameworks

Strong Leadership and communication skills to bridge technical and business stakeholders

Experience in IT Managed services or large scale service delivery environments preferred

Preferred

Certification in AWS Data Analytics, Data Architecture or equivalent

Familiarity with data catalog and master data management tools

Understanding of ITIL frameworks and Service Management processes

Company

Nordic Global

Nordic Global is an information technology company.

Founded in 2010

Louisville, Kentucky, USA

1001-5000 employees

https://www.nordicglobal.com

H1B Sponsorship

Nordic Global has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (6)

2024 (10)

2023 (1)

2022 (3)