Temporal Technologies · 2 weeks ago
Senior Developer Success Engineer
Temporal Technologies is an open source programming model company focused on simplifying code and improving developer experiences. The Senior Developer Success Engineer will serve as the technical expert for the developer community, helping users deploy and scale Temporal in cloud-native environments while troubleshooting and optimizing performance.
Information TechnologyInternetOpen SourceSoftware
Responsibilities
Be a keen learner: At Temporal, you’ll work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices. You’ll gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases. Our stack includes Go, Python, and Java, providing continuous opportunities to hone your programming skills in infrastructure automation, resilience engineering, and performance tuning
Be a passionate problem solver: If you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you’ll thrive in this role. As a Senior Developer Success Engineer: Infrastructure, you’ll work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users. You'll develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC) to help customers run Temporal efficiently at scale. Once ramped up, we expect you to independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices. Don't worry—we have seasoned engineers and mentors to support you along the way!
Be a great communicator: As a Senior Developer Success Engineer you will engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability. Your insights will influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions that simplify troubleshooting (e.g., building diagnostic tools similar to Twilio’s Network Test). You’ll serve as a bridge between developers and infrastructure, ensuring that reliability, performance, and developer experience remain top priorities as Temporal scales
Qualification
Required
6+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript
Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker)
Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues
Minimum of one year experience in an internal or external customer-facing role
Passion for helping others regardless of who they are or how they act
Experience working with or as part of remote teams
Strong written and verbal communication skills
Seek to understand first, lead with data, and rely on facts
Preferred
Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc
Experience with security certificate management and implementation
Ability to understand use cases and translate them into Temporal design decisions and architecture best practices
Technologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK
Benefits
Unlimited PTO, 12 Holidays + 2 Floating Holidays
100% Premiums Coverage for Medical, Dental, and Vision
AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
Empower 401K Plan
Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com.
$3,600 / Year Work from Home Meals
$1,800 / Year Professional Enrichment (Career Development & Professional Memberships)
$1,200 / Year Lifestyle Spending Account
$1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)
$74 / Month Reimbursement for Internet
Calm App Subscription for Mental Health & Wellness
Company
Temporal Technologies
Temporal Technologies provides an open-source platform that simplifies the development of scalable and resilient applications.
H1B Sponsorship
Temporal Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (4)
2023 (8)
2022 (8)
2021 (2)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$454.5MKey Investors
GICTiger Global ManagementGreenoaks
2025-10-01Secondary Market· $105M
2025-03-31Series C· $146M
2023-02-28Series B· $75M
Recent News
DealStreetAsia
2025-10-05
2025-10-04
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