Gulf Coast Automation Group ยท 3 weeks ago
Sr Engineer, Unified Communications M365
United States
Full-time
Remote
Senior Level
$109K/yr - $141K/yr
7+ years expTalentFish is seeking a Senior Engineer in Unified Communications/M365 for a leading international law firm. The role focuses on architecting, supporting, and enhancing the enterprise collaboration and messaging environment, particularly within the M365 framework.
Staffing & Recruiting
No H1B
Responsibilities
Lead the design, implementation, and support of enterprise Unified Communications solutions with a primary focus on Microsoft 365, Exchange Online, and hybrid Exchange environments
Act as the subject-matter expert for all email architecture, including on-prem and cloud routing, mailflow design, authentication, message hygiene, and deliverability
Understand and assist in administering email security platforms, including Proofpoint, supporting policies, DLP, encryption, TAP, and routing
Support and maintain Metadact for metadata scrubbing, compliance, and secure content handling
Manage and troubleshoot the complete email lifecycle, including DNS, SMTP relays, connectors, transport rules, security controls, and message tracking
Oversee hybrid Exchange configurations, connectors, coexistence, and migration activities
Provide Tier 3/4 escalation support for complex messaging and unified communications issues
Collaborate with security, infrastructure, and application teams to maintain consistent standards and ensure secure, high-performing UC services
Develop and maintain detailed system documentation, architectural diagrams, and operational runbooks
Contribute to UC strategy, roadmap planning, and lifecycle management initiatives
Participate in audits, risk assessments, and policy development related to messaging and collaboration technologies
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
Certifications such as: Microsoft 365 Certified: Messaging Administrator, MCSE / MS-100 / MS-203, Proofpoint Certified Specialist, Relevant UC or security certifications
7+ years of experience in Unified Communications, Messaging, or Microsoft 365 engineering roles
Expert-level knowledge of Microsoft 365, Exchange Online, Exchange Hybrid, and core mailflow components
Must understand email flow from start to finish and have at least 7+ years' experience in this space
Powershell or similar scripting for automation and system administration
Hands-on experience with Proofpoint email security solutions
Working proficiency with Metadact or other metadata-scrubbing solutions
Deep understanding of the full email journey, including DNS, SMTP, SPF/DKIM/DMARC, TLS, routing topologies, and mail hygiene
Strong capability in diagnosing, troubleshooting, and resolving complex email and UC issues across hybrid architectures
Solid understanding of identity and security technologies: Azure AD, OAuth, conditional access, MFA, etc
Strong communication and documentation capabilities
Ability to lead projects and mentor junior engineers
Excellent analytical, problem-solving, and troubleshooting skills
Collaborative mindset with a focus on service quality and resiliency
Preferred
Experience with telephony/VoIP systems, such as Microsoft Teams Phone, Cisco, Avaya, or similar
Working knowledge of SharePoint Online, including permissions, site architecture, and administration
Benefits
Comprehensive benefits programs
Company
Gulf Coast Automation Group
Current Jobs: https://www.careers-page.com/gulf-coast-automation-group Veteran & Minority owned.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase