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Associated Packaging, Inc. · 9 hours ago

Director of IT

Gallatin, TN

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

Associated Packaging, Inc. is one of the fastest growing companies in the packaging industry, known for its energetic and people-first culture. The Director of Information Technology will oversee all technology operations, manage a team, and lead the implementation and support of the company's cloud-based NetSuite ERP infrastructure while driving technical innovation.

AutomotiveManufacturing

Responsibilities

Oversees daily IT operations supporting all systems, ensuring up time, and supporting IT staff

Overall responsibility of managing and leadership of NetSuite ERP, including continued implementation efforts, process optimization, system optimization, and ongoing support of customizations and effectiveness

Manages the IT team from developers, project managers, network/security administrators, quality analysts, and technical support staff. This includes hiring, training, building the team as needs grow. Additionally, providing support with technical or employee issues as needed

Oversees and supports the software development cycle and methodologies, such as agile. Provides technical support as needed, such as system design, problem solving, and solution evaluation related to alternate or complimentary external software. Leads planning and execution with the dev team

Supports design, development, testing, and implementation of all software development related primarily to NetSuite customizations, integrations, and ongoing optimization

Ensures appropriate documentation related to any software development

Collaborates with other departments, Product Managers/BA’s, or other stakeholders to define best software/system solutions that meet company’s needs and business requirements

Supports business process improvement solutions. This may take the form of workflows, process automation, etc as best meets needs of different departments and processes

Monitors systems performance and oversees maintenance of all systems and software including appropriate licensing renewals

Oversees and supports network infrastructure, servers, and appropriate monitoring and maintenance

Responsible for overall security of systems and processes, including business continuity and disaster recovery plans

Works with cloud-based technologies for computing, storage, SaaS solutions

Establishes appropriate processes, policies, and SOPs by which the department operates

Supports company’s Product/BA/Project Managers and Business teams to assess business requirements and impact on NetSuite ERP applications and future development

Supports company’s Ecommerce platform, team, and continued development of new enhancements, features, and supply offerings

Oversees IT purchases, cost control, and budgets as required

Oversees the selection, approval, maintenance, and performance of company hardware and software solutions

Maintains and builds relationships with external vendors and solution providers

Provides leadership and strong communication skills to the team. Also leads by staying current on new and relevant technologies in the IT field

Sets Goals and Objectives for the IT Department with a strategic focus aligned with the company’s needs and strategy

Fosters and sets an intention and vision for Innovation. This requires technical aptitude with out-of-the box thinking to drive solutions that create additional value for the company. This can extend beyond process improvement/automation, for example, to technologies such as IoT, RFID, 3D printing, machine learning, AI, etc and how these solutions might be used to benefit the company

Qualification

NetSuite ERPCloud-based technologiesSoftware developmentProject managementTechnical leadershipAnalytical skillsCommunication skillsInterpersonal skillsOrganizational skillsProblem-solving skills

Required

Bachelor's degree in Computer Science or related field required

3+ years related experience as supervisor, manager, or similar relevant position required

3+ years of prior software development experience

Excellent verbal and written communication skills

Excellent interpersonal and negotiation skills with a proven ability to create and maintain positive working relationships with Department Managers, all internal users, and external vendors

Strong supervisory and leadership skills

Excellent organizational skills and attention to detail

Thorough understanding of company strategy and goals

Strong analytical, critical thinking, and problem-solving skills

Stays current with latest technologies and developments in appropriate field

Proficient with Microsoft Office Suite or related software