Amazon · 2 months ago
Lead Retail Associate-Seattle, WA (Reduced Full-Time), Amazon Go
Seattle, Washington, USA
Full-time
Onsite
Mid Level
$18.05/hr - $24.65/hr
3+ years expAmazon is a leading retail company known for its innovative shopping solutions, and they are seeking a Lead Retail Associate for their Amazon Go stores. In this role, you will be responsible for customer engagement, training associates, and supporting store operations to enhance the customer experience.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Be an expert in interacting with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team
Provide ongoing training in areas including product knowledge, product quality training, and store operations, and assist manager in identifying training needs
Maintain a key to the store and open and close the store following the proper procedures
Support floor leader responsibilities including providing peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues where appropriate, training, deploying labor, and ensuring the team takes required breaks and lunches
Support supervisory tasks such as scheduling, payroll management, timesheet verification, and time and attendance
Participate in associate onboarding and in associate interviews as required
Ensure consistent execution of inventory workflow processes, guiding associates as needed including receiving, stocking and replenishing product
Contribute to continuous improvement of the customer experience and store operations by participating in the development of best practices and continuous product knowledge
Utilize inventory management systems to scan, process, and count product
Be responsible for ensuring store and all surfaces are kept clean at all times
Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong store culture
Work with a manager to maintain the physical safety and high quality standards of the store
Work in a fast changing and ambiguous environment
Perform additional duties as assigned
Qualification
Required
1+ years of floor leader or other leadership, or 1+ years of Amazon experience
3+ years of retail or customer facing, or 1+ years of Amazon experience
High school or equivalent diploma
Are 18 years of age or older
Preferred
Experience working within Amazon Physical Stores
Experience managing inventory in a retail or distribution setting
Experience with computers, including MS Excel, Word and Office
Experience in training others
Experience in problem solving and delivering results
Strong verbal communication and customer service skills
Previous experience in providing peer-to-peer feedback
Benefits
Benefits available
A full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
The Motley Fool
2026-01-09
2026-01-08
Company data provided by crunchbase