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Pet Supplies Plus · 2 weeks ago

Loyalty Marketing Specialist (Hybrid Role: M-W in office)

Livonia, MI

Full-time

Hybrid

Entry Level

1+ years exp

Pet Supplies Plus is a company dedicated to enhancing pet ownership experiences through its extensive product offerings. They are seeking a Loyalty Marketing Specialist to manage the loyalty program's operations, execute marketing campaigns, and analyze performance metrics to improve engagement and retention. This role requires strong collaboration skills and a passion for creating rewarding customer experiences.

Food and BeverageRetail

Responsibilities

Crafting Unforgettable Journeys: Build meaningful journeys that make our neighbors’ experience simple, rewarding, and fun during all stages of their member lifecycle

Pioneering Innovation: Lead the way in testing and launching new technologies and process enhancements that elevate our loyalty program and set new industry standards

Driving High-Impact Campaigns: Spearhead engaging campaigns from inception to execution , including creative submissions and audience segmentation, to build excitement and foster stronger neighbor relationships

Creating Actionable Insights: Identify metrics and KPI’s to analyze promotional performance results and make recommendations for improvement

Championing Neighbor Satisfaction: Support Neighbor Services by troubleshooting tickets and collaborating with Marketing Technology and cross-functional teams to diagnose and correct issues

Managing ad hoc projects and assignments as needed for business objectives