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OurCalling · 3 weeks ago

Director of Programs - Christian Ministry

Dallas, TX

Full-time

Onsite

Director/Executive

8+ years exp

OurCalling is a ministry specifically focused on the unsheltered homeless community. The Director of Programs is a key spiritual leader responsible for guiding and equipping the Programs Department to support Guests in their journey toward life transformation.

Assisted LivingCommunitiesNon Profit

Responsibilities

Provide oversight for Men’s and Women’s Care Ministers, Street Outreach, Placement Solutions, and other Program personnel

Ensure staff operate in alignment with ministry values, spiritual purpose, and best practices for care and casework

Cultivate a department-wide culture of unity, clarity, accountability, communication, and collaboration

Maintain a strong leadership presence by attending team meetings, engaging with staff, and remaining available

Lead the Programs Team strategically as they accomplish the mission of OurCalling through our 2 questions, 'Will you trust the Lord?' and 'Will you let us help you get off the streets?'

Empower managers to lead effectively, uphold expectations, and ensure team accountability

Maintain a personal caseload of Guests to stay connected to the daily realities of ministry work

Ensure accurate reporting and monthly submission of KPIs, qualitative updates, and ministry outcomes

Replicate the structure, rhythms, and communication patterns of the Leadership Team within all Programs teams and ensure managers do the same

Lead the development of annual and quarterly team goals and KPIs

Evaluate team performance monthly, addressing declines quickly through accountability and coaching

Evaluate direct reports annually according to their job descriptions

Conduct quarterly evaluations of what is working (best practices) and use staff to teach peers

Manage and meet 1:1 with direct reports at least twice a month

Attend direct report team meetings at least twice a month

Facilitate weekly Program’s Department Meeting

Manage Bible studies, recovery classes, and OurChurch services

Maintain and continually update the department’s Playbooks and SOPs

Evaluate all on-site partners and build new partnerships

Lead the charge for our connection to the COC and integrating our teams within the Dallas Homeless response system

Qualification

Servant leadershipTeam managementCommunication skillsAnalytical skillsMinistry experienceOrganizational skillsProblem-solving skillsSpiritual maturityBoundary maintenanceTechnology adaptabilityCOC knowledgeFeedback acceptance

Required

We request that you submit both a resume and cover letter that demonstrates your interest and qualifications for working in a ministry position and the position that you are applying for. You will not be considered without both

Minimum 8 years' experience serving vulnerable populations

Minimum 5 years' experience as a minister of the Gospel of Jesus Christ

Minimum 3–5 years managing teams in ministry or service environments

Demonstrated servant leadership and spiritual maturity

Strong team-building skills and the ability to encourage, develop, and coach others

Excellent communication skills, with clarity and transparency as core values

Ability to maintain healthy boundaries with Guests, volunteers, staff, and Partners

Strong organizational, analytical, and problem-solving skills

Ability to build, maintain, and evaluate systems, processes, and ministry structures

Willingness to engage in difficult conversations with grace, honesty, and courage

Receive feedback well and pursue continual growth

A growing and mature relationship with Jesus Christ