Hyperbound · 2 months ago
Mid-Market Account Manager (AM)
San Francisco, CA, US
Full-time
Onsite
Mid Level
$170K/yr - $210K/yr
3+ years expHyperbound is a fast-growing company building the Sales Performance OS for enterprise sales organizations. They are seeking a Mid-Market Account Manager to manage customer relationships post-sale, focusing on adoption and revenue growth while working closely with senior executives.
Artificial Intelligence (AI)Corporate TrainingGenerative AIInformation TechnologyLead GenerationNatural Language ProcessingSalesSales AutomationSales EnablementTraining
No H1B
Responsibilities
Own a book of business across our mid-market accounts
Drive adoption of Hyperbound (Roleplays, Real Call Scoring, certifications, learning modules) whilst collaborating with our solutions engineers
Build and deliver executive-level QBRs that tie usage to business outcomes
Carry a quota on GRR and NRR: renew contracts, expand seats, and upsell modules
Identify churn risks early and proactively solve adoption challenges
Turn customer success stories into references and case studies that drive future sales
Qualification
Required
3+ years in customer-facing roles and have progressed from CSM to AM or a similar hybrid role
Comfortable being measured on revenue as well as customer success
Know how to run QBRs that connect product usage to business outcomes
Consistently renewed and expanded your book, not just kept customers happy
Thrive in fast-paced environments and want to build the playbook, not just follow one
Stayed in roles long enough to prove impact (2–3+ year stints)
Excellent people skills, and are ready to travel frequently and look forward to building personal relationships with customers
Excited to roll up your sleeves and work with a lean techstack, helping shape our systems as we grow
Excited about being the face of a breakout YC company to some of the world's best-known brands
US citizen/visa only
Benefits
Commute, Medical, dental, and vision benefits
Take what you need vacation policy
Free Lunch in-office
Company
Hyperbound
AI Sales Coaching & Role-Play Platform to Upskill Your Revenue Team | Built for Enterprise
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$18.3MKey Investors
Peak XV Partners
2025-09-15Series A· $15M
2023-09-06Seed· $3.3M
Leadership Team
Sriharsha Guduguntla
Co-Founder & CEO
Atul Raghunathan
Co-Founder & CTO/CRO
Recent News
2025-12-18
2025-09-21
Company data provided by crunchbase