Celigo · 1 day ago
Manager, UX Content Strategy
United States
Full-time
Remote
Mid, Senior Level
$145K/yr - $165K/yr
6+ years expCeligo is a modern Integration and Automation Platform (iPaaS) on a mission to simplify how companies integrate, automate, and optimize processes. They are seeking a Manager, UX Content Strategy to lead the evolution of content across their platform and build a user-centered content ecosystem that supports AI-powered workflows and guided experiences.
Cloud ComputingData IntegrationInformation TechnologyPaaSSaaSSoftware
Responsibilities
Lead the content strategy for our SaaS platform Integrator.io across UX writing, in-product guidance, and documentation
Define scalable content systems, including product voice and tone, terminology, information architecture, taxonomy, and governance standards
Oversee microcopy and the copy that supports end-to-end user workflows, ensuring clarity across task flows, configuration steps, system interactions, and troubleshooting paths, along with onboarding, error states, notifications, and contextual help
Influence interaction design through content-first thinking, language-led UX patterns, and participation in design critiques and product reviews
Transform documentation into structured, contextual, AI-ready content aligned with in-product experiences
Partner with UX Research to test language, validate user comprehension, and run content experiments
Use analytics, search data, and telemetry to measure content performance and drive improvements
Collaborate early with Product, Design, Engineering, Support, and Data teams to shape user flows and support product decisions through content
Manage platform and documentation content audits, accessibility compliance, localization readiness, and general content operations
Establish governance for human- and AI-generated content, including quality review and structured content models
Manage and lead a hybrid team of UX writers and technical documentation specialists based in the US and India
Qualification
Required
Ability to collaborate effectively with Product, Engineering, Support, and cross-functional partners
Strong understanding of accessibility and inclusive content design
Familiarity with multi-modal content (tutorials, visuals, interactive guidance)
6+ years in UX content strategy, content design, information architecture, or technical content roles supporting SaaS or enterprise products
Experience in organizations where content is treated as a core UX discipline and where you have worked closely with Product/UX Designers, Product Management and Engineering
A portfolio showcasing systems-level UX content strategy, including: In-product UX writing and microcopy, Content-informed user flows or decision paths, Information architecture, terminology systems, or content models
Examples of simplifying complex or technical workflows. (Portfolios focused primarily on marketing, brand messaging, or campaigns will not be considered.)
Experience working directly with UX or product design teams and shaping interaction design through content
Experience with content governance, structured content systems, and scalable content operations
Fluency in UX research methods and data-driven content decision-making
Experience with technical domains such as APIs, automation, or integration platforms
Degree in HCI, Information Science, Technical Communication, Linguistics, English, or related fields (or equivalent experience)
Experience with AI-supported content workflows or structured content for generative AI (e.g., RAG, semantic search, agent-based guidance)
Ideally, experience with localization/internationalization
Benefits
Three weeks of vacation (starting year one)
Wellness days and holidays to recharge
Parental leave and a generous benefits package
Monthly tech stipend
Recognition and career development opportunities
Company
Celigo
Celigo is the AI-driven integration platform(iPaaS) that allows applications to work together for both IT and business users.
501-1000 employees
H1B Sponsorship
Celigo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (6)
2023 (7)
2022 (6)
2021 (6)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$80.25MKey Investors
OMERS Growth EquityNewSpringTVC Capital
2021-12-08Series C· $48M
2019-10-07Series B· $20M
2016-01-16Series A· $12.25M
Leadership Team
Jan Arendtsz
CEO & Founder
Scott Henderson
Co-founder and CTO
Recent News
Company data provided by crunchbase