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Allied Universal · 3 weeks ago

Event Staff - Operations Support (Hybrid)

US-KS-Kansas City

Full-time

Hybrid

New Grad, Entry Level

Allied Universal® is a leader in crowd management and event staffing, and they are seeking an Event Staff - Operations Support team member. This role involves assisting in event day preparation and execution, providing support in recruiting and scheduling, and ensuring a smooth operation at various events.

Cyber SecurityInformation TechnologySecuritySoftware

Responsibilities

Assist in all aspects of event day preparation and execution In partnership with the branch and event management team

Allow appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue

Demonstrate an understanding of the policies, procedures and regulations of different venues, facilities, and events

Initiate a genuine, friendly, and personal greeting to our guests as they arrive at the facility entrance, aisle, concourse area or other location and offer a sincere “thank you” to complete each guest encounter

Provide guests with helpful directions and/or suggestions that will enhance their entertainment experience; ensure interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone

Support Human Resources/Recruiting Team with the conducting of New Employee Orientation sessions

Conduct application of any state required license training

Utilize iCIMS recruiting software to process new applicants

Assist in the scheduling of interviews for prospective employees

Attend periodic relevant recruitment activities, such as job fairs, recruitment programs, etc. with Regional Recruiter on an as-needed basis

Assists with applicant tracking and with generating hiring reports

Print badges for new hire employees

Assist with various administrative duties as assigned by the Branch management team, Recruiting and Human Resources, or Regional Vice President

Schedule and confirm appropriate supervision and team members for each individual event; practices, promote, and ensure “Smart Scheduling”

Ensure each position/event is scheduled with a qualified licensed employee

Immediately communicate with the Branch Manager any concerns such as shortages, failure to schedule, personnel concerns, etc

Capably utilize ABI for scheduling and to produce reports

Meet all contractual scheduled hours for event/site assigned to the Account Manager/Branch Manager

Schedule employees to work at the events/sites where openings exist

Build jobs into scheduling system

In partnership with the Branch Management team support the document retention and archiving processes

Support orientation and training of new employees on scheduling procedures

Assist with the distribution and transportation of logistics items, (i.e., water, radios, uniforms) as well partnering with branch leadership to maintain an accurate inventory count on a monthly basis to prevent lost equipment, and transportation of deliverance of equipment

Attend staff meetings/event close out meetings and training sessions as needed

May drive company vehicle to transport equipment to the various work sites as needed

Qualification

Event preparationSchedulingRecruitingMicrosoft OfficeProblem-solvingMulti-taskingLogistics experienceCommunication skillsOrganizational skills

Required

High School diploma or equivalent

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment

Prior work experience in a fast-paced administrative environment

Excellent organizational skills that include the ability to multi-task and prioritize work

Strong consultative, analytical, and problem-solving skills

Ability to communicate effectively with leadership

Outstanding oral and written communication skills

Able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities

Able to focus and multi-task in a busy environment, with the ability to successfully handle stressful situations in a calm and professional manner

Able to effectively manage multiple interactions with diverse personalities and engage them to perform at optimum levels

Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology