Director, Access and Research Services jobs in United States
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The New York Public Library · 3 weeks ago

Director, Access and Research Services

The New York Public Library (NYPL) has been one of the world’s great public research libraries for more than 130 years. NYPL seeks a proven and visionary leader to advance the Library’s strategic goals to improve access and optimize the user experience, ensuring our diverse and unique research collections are accessible to the broadest number of patrons and reach new audiences.

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H1B Sponsor Likelynote

Responsibilities

Oversees the collaboration between the Research Libraries staff and the Digital Product Management team to develop and refine the strategic vision for a unified patron experience on its website and initiatives that expand access to more scholarly ebooks through innovative approaches such rights clearance partnerships
Ensures staff engagement for the ongoing development of the Research Catalog and compliance with ILS and circulation policies and procedures
Oversees the systems and policies that support access to the collections, including Aeon, EDS, and resource sharing systems; supports the implementation of a new DAMS as related to integration with these systems
Oversees resource-sharing services; engages with partners, including the Manhattan Research Library Initiative (MaRLI), the ReCAP Shared Collections, BorrowDirect partners, and the CUNY-wide community to strengthen and sustain our partnerships and new initiatives; represents NYPL on partner committees
Leads the review and development of a multi-pronged digitization strategy and related policies and procedures
Develops and implements, in collaboration with stakeholders, a centralized service model for the library’s electronic document delivery services, Scan and Deliver, for general and special collections
Oversees accessibility services for the research collections, partnering with other teams – Branches, Digital, Legal, and HR – to align policies, services, and products to address access to the collections for research patrons with disabilities
Oversees the public order team and commercial digitization and licensing initiatives
Ensures that accurate and consistent research usage data is being reported; oversees special research assessment projects, and uses data-informed decision making to optimize services
Effectively manages organizational change, strengthening the alignment of people and processes to deliver the best possible experience to patrons
Manages budgets and grants and contributes to fundraising initiatives and events
Develops and supports staff, fostering inclusion, professional growth, and a collaborative culture
Represents NYPL nationally in consortia and conferences, advancing its role as a leader in access and discovery
Performs other related duties as required

Qualification

Research library experienceStrategic planningAccess systems managementProject managementData analysisPeople managementPolicy developmentInterpersonal skillsCommunication skillsTeamworkNegotiation skillsProblem-solving

Required

ALA-accredited MLS and substantial research library experience or Masters degree and relevant, substantial research library experience
10 years of experience in an academic or research library setting, with increasingly responsible managerial responsibilities
7+ years of successful people management experience
Successfully demonstrated experience promoting and managing access systems and services to support research and scholarly communication
Successfully demonstrated experience in strategic planning, project and resource management, problem-solving, and decision-making in a collaborative and coordinated work environment; a proven team player
Demonstrated experience in analyzing workflows, developing policies, and implementing change to promote alignment and greater efficiency of operations
Experience managing multiple projects and initiatives
Demonstrated experience evaluating the effectiveness of products and systems that support collections discovery and access
Experience setting clear and attainable performance goals
Excellent interpersonal, oral, and written communication skills
Strong leadership and project management skills, including negotiation and influencing skills
Excellent analytical skills and ability to lead complex projects
Demonstrated ability to build consensus and promote productive teamwork
Knowledge of current issues and emerging trends in research library services and systems as well as emerging technologies
Successfully demonstrated commitment to excellence in public service

Preferred

Experience with project management principles and tools preferred

Company

The New York Public Library

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The New York Public Library is a free provider of education and information for the people of New York and beyond.

H1B Sponsorship

The New York Public Library has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
2021 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Shannon Sharp
Chief Financial Officer
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Alison Stewart
Host: "GET LIT WITH ALL OF IT" book club partnership with NYPL
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Company data provided by crunchbase