AAA Club Alliance · 2 weeks ago
Microsoft 365 Cloud Engineer
Wilmington, DE (Job Posting)
Full-time
Hybrid
Mid Level
$71K/yr - $118K/yr
4+ years expAAA Club Alliance is currently seeking a full-time M365 Cloud Engineer to join our team. The primary duties include managing daily operations of Microsoft 365 services, configuring security controls, resolving incidents, and contributing to service rollouts, ensuring minimal disruption to users.
Consumer Services
Responsibilities
Manage daily operations of Exchange Online, Teams, SharePoint Online, OneDrive, and Power Platform environments
Configure license assignments, apply retention policies, DLP rules, and security controls in M365 Admin Center
Resolve escalated incidents, working on mail flow issues, Teams conference call failures, and SharePoint permissions
Configure and maintain Teams Rooms systems, Webex CVI bridging, and Control Hub management for meeting spaces
Assist in implementing governance standards for Teams creation, SharePoint site sprawl, and OneDrive lifecycle management
Use PowerShell scripts to perform bulk administration tasks, automate account provisioning, and streamline repetitive work
Participate in change advisory board (CAB) reviews, implement approved changes, and perform system upgrades
Contribute to M365 service rollouts, migrations, and feature enablement ensuring minimal user disruption
Maintain SOPs, contribute to team runbooks, and update training materials for support staff
Perform other duties as assigned
Qualification
Required
Bachelor's degree in IT or related field required. Equivalent combination of education, technical training, and experience will be considered in lieu of degree
Minimum 4 years of IT experience with at least 3 years in M365 administration and engineering required
Experience with Azure AD, identity synchronization (AD Connect), MFA, and conditional access policies required
Solid understanding of Microsoft 365 services (Exchange Online, SharePoint Online, Teams, OneDrive, Power Platform)
Working knowledge of Teams Rooms, conferencing devices, and CVI integrations (Webex/Control Hub)
Ability to perform intermediate troubleshooting of mail flow, Teams connectivity, and file access issues
Competence with PowerShell scripting for administration, reporting, and bulk operations
Knowledge of Microsoft security and compliance features (retention policies, eDiscovery, DLP)
Strong documentation and procedural writing skills
Ability to collaborate effectively with cross-functional teams (security, networking, support)
Skilled at communicating technical solutions to business stakeholders
Strong analytical ability to identify root causes and propose improvements
Preferred
Microsoft 365 Enterprise Administrator Expert Certification (MS-100/101) strongly preferred
Benefits
Comprehensive health benefits package.
Up to three weeks of paid time off accrued during your first year.
Annual Bonus Plan.
401(K) plan with company match up to 7%.
Professional development opportunities and tuition reimbursement.
Paid time off to volunteer & company-sponsored volunteer events throughout the year.
Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability.
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
401k plan with company match up to 7%
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year
And MORE!
Company
AAA Club Alliance
For more than 100 years, we’ve been helping people get to where they’re going.
Founded in 1900Wilmington, Delaware, US
1001-5000 employees
H1B Sponsorship
AAA Club Alliance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (3)
2022 (5)
2021 (1)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Tom Wiedemann
President & CEO
Cathy Ovchar
EVP and CFO
Company data provided by crunchbase