Walmart Canada · 1 month ago
Optical Lab Systems Associate
Dallas, TX
Full-time
Onsite
New Grad, Entry Level
$19.85/hr - $22.35/hrWalmart Canada is a leading retail company, and they are seeking an Optical Lab Systems Associate to troubleshoot system and user issues while providing support to customers. The role involves managing system hardware and software, performing administrative tasks, and training associates on system operations.
DeliveryRetailShopping
Responsibilities
Troubleshoot system and user issues for example hardware software by utilizing system applications and tools electronic equipment for example meters or internal and external resources for example Information Systems Division thirdparty suppliers and reporting issues and status to manager supervisor or Customer throughout the troubleshooting process
Provide support to internal and external Customers by researching data regarding system and network related issues
Manage system hardware software and peripheral equipment by installing monitoring maintaining and repairing equipment and ensuring compliance with design or installation specifications
Maintain operation of system hardware by monitoring functionality conducting preventative maintenance and identifying reporting or resolving performance issues
Perform administrative tasks by creating and distributing pass down notes regarding systems issues creating user access logons and passwords tracking barcodes and identifying and resolving UNIX requests
Coordinate and support security measures to safeguard information against accidental or unauthorized damage modification or disclosure by communicating with internal Customers and granting and revoking access to systems and applications
Handle systems issues for example system or hardware down by prioritizing issues responding to and resolving issues and conducting followup with internal and external Customers
Respond to internal and external Customer calls related to orders claims and damages by researching and resolving systemrelated issues
Train associates on system operations for example software applications and supported equipment for example RFvoice units scan guns touchscreens hardware by conducting oneonone training with internal Customers and distributing documents regarding system or equipment processes requirements and procedures
Respect the Individual Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent
Respect the Individual Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence
Respect the Individual Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments
Act with Integrity Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us
Act with Integrity Acts in a selfless manner and is consistently humble selfaware honest fair and transparent
Serve our Customers and Members Delivers results while putting the customer first
Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders
Strive for Excellence Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience
Strive for Excellence Drives continuous improvements is open to and uses new technologies and skills and supports others through change
Qualification
Required
Previous experience using computer software (for example, Microsoft Word, Excel, Outlook, Access)
Previous experience installing or troubleshooting computer hardware (for example, installing hard drives, disk drives, memory, printers and drivers, serial and ethernet connections, maintaining servers, switches)
Previous experience in an optical lab using optical operating software systems (for example, Optifacts, DVI, VisionStar, OMICS)
Preferred
Consumer Software Development
Microsoft Office
Optical
Troubleshooting
Benefits
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Company
Walmart Canada
Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.
Founded in 1994
10001+ employees
Funding
Current Stage
Late StageRecent News
Canada NewsWire
2025-12-18
Canada NewsWire
2025-12-03
Company data provided by crunchbase