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JPMorganChase · 3 days ago

Risk Management - Collections Digital Strategy - Associate

Wilmington, DE

Full-time

Onsite

Entry Level

2+ years exp

JPMorganChase is a leading financial services firm focused on helping customers achieve their financial goals. As an Associate within the Collections Digital Strategy Team, you will identify and manage risks while developing and implementing digital strategies for recovery units to optimize performance and compliance with regulatory requirements.

Asset ManagementBankingFinancial Services

Growth Opportunities

No H1B

Responsibilities

Develop and execute comprehensive Digital strategies for recovery units, ensuring alignment with the organization's overall risk management framework and business objectives

Optimize Chase's digital recoveries, ensuring efficient and effective recovery processes. Implement best practices and innovative solutions to maximize recovery rates

Conduct thorough risk assessments to identify potential threats and vulnerabilities in recovery operations. Implement measures to mitigate identified risks and enhance the effectiveness of recovery efforts

Establish and maintain policies and procedures related to digital recovery risk management, ensuring compliance with regulatory requirements and industry best practices

Monitor and analyze key performance indicators (KPIs) related to digital recovery activities. Provide regular reports and insights to senior management, highlighting trends, risks, and opportunities for improvement

Collaborate with cross-functional teams, including legal, compliance, finance, and operations, to ensure a holistic approach to digital recovery strategies and risk management

Leverage advanced analytics and technology solutions to enhance risk assessment and recovery processes. Stay informed about emerging technologies and trends in the financial services industry

Ensure all digital recovery activities comply with relevant laws and regulations. Stay updated on changes in regulatory requirements and adjust strategies accordingly

Qualification

Credit risk managementDigital strategy developmentAdvanced analyticsData mining (SAS)Project managementMicrosoft Office SuiteCommunication skillsInterpersonal skills

Required

Bachelor's degree or equivalent experience

Experience in credit risk management at a financial services company

Basic Understanding of the account lifecycle (portfolio management, collections) to identify relevant risk considerations

Solid functional knowledge, including but not limited to credit risk strategy, business development, product development, project management, etc

Detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle

Understanding of cross-functional dependencies between the First Line of Defense, product owners, and Credit Strategy to support and provide effective challenge in accordance with risk appetite

Ability to articulate the impact of risks and issues on the business function

Excellent written and verbal communication skills with the ability to influence business leaders in a meaningful and actionable manner

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio); ability to translate business/functional problems into a conceptual analytical and automation technical architecture

SAS or equivalent data mining expertise

Preferred

Minimum 2 years of financial services experience in risk management, controls, audit, quality assurance, risk management or compliance

Bachelor's degree in Finance, Business Administration, Risk Management, Law or related field, Master's degree or professional certification (e.g., CFA, FRM, JD)

Strong analytical skills and the ability to interpret complex data to make informed decisions

Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels

Benefits

Comprehensive health care coverage

On-site health and wellness centers

A retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Company

JPMorganChase

Glassdoor4.0

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

Founded in 2000

New York, New York, USA

10001+ employees