JPMorganChase · 6 hours ago
Risk Management - Collections Digital Strategy - Associate
Wilmington, DE
Full-time
Onsite
Entry Level
2+ years expJPMorganChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. As an Associate within the Collections Digital Strategy Team, you will be instrumental in identifying and managing risks to ensure Chase Card Services operates within set risk parameters and meets long-term performance goals.
Asset ManagementBankingFinancial Services
Responsibilities
Develop and execute comprehensive Digital strategies for recovery units, ensuring alignment with the organization's overall risk management framework and business objectives
Optimize Chase's digital recoveries, ensuring efficient and effective recovery processes. Implement best practices and innovative solutions to maximize recovery rates
Conduct thorough risk assessments to identify potential threats and vulnerabilities in recovery operations. Implement measures to mitigate identified risks and enhance the effectiveness of recovery efforts
Establish and maintain policies and procedures related to digital recovery risk management, ensuring compliance with regulatory requirements and industry best practices
Monitor and analyze key performance indicators (KPIs) related to digital recovery activities. Provide regular reports and insights to senior management, highlighting trends, risks, and opportunities for improvement
Collaborate with cross-functional teams, including legal, compliance, finance, and operations, to ensure a holistic approach to digital recovery strategies and risk management
Leverage advanced analytics and technology solutions to enhance risk assessment and recovery processes. Stay informed about emerging technologies and trends in the financial services industry
Ensure all digital recovery activities comply with relevant laws and regulations. Stay updated on changes in regulatory requirements and adjust strategies accordingly
Qualification
Required
Bachelor's degree or equivalent experience
Experience in credit risk management at a financial services company
Basic Understanding of the account lifecycle (portfolio management, collections) to identify relevant risk considerations
Solid functional knowledge, including but not limited to credit risk strategy, business development, product development, project management, etc
Detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle
Understanding of cross-functional dependencies between the First Line of Defense, product owners, and Credit Strategy to support and provide effective challenge in accordance with risk appetite
Ability to articulate the impact of risks and issues on the business function
Excellent written and verbal communication skills with the ability to influence business leaders in a meaningful and actionable manner
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio); ability to translate business/functional problems into a conceptual analytical and automation technical architecture
SAS or equivalent data mining expertise
Preferred
Minimum 2 years of financial services experience in risk management, controls, audit, quality assurance, risk management or compliance
Bachelor's degree in Finance, Business Administration, Risk Management, Law or related field, Master's degree or professional certification (e.g., CFA, FRM, JD)
Strong analytical skills and the ability to interpret complex data to make informed decisions
Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
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