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Confidential · 1 month ago

Luxury Sales Manager

Newport Beach, CA

Full-time

Onsite

Senior Level

5+ years exp

Confidential company is seeking a Luxury Sales Manager to lead and inspire a high-performing sales team in the luxury watch space. This role is pivotal in shaping customer experience and driving revenue growth across their locations, while collaborating closely with the VP of Operations and Purchasing Manager.

Marketing & Advertising

Responsibilities

Lead & Develop: Build, train, and mentor a sales team to deliver world-class customer service and achieve sales goals

Sales Strategy: Create and refine processes to optimize performance and enhance the client experience

Performance Management: Monitor KPIs, provide weekly coaching, and implement improvement plans

Customer Experience: Oversee both e-commerce and in-store sales interactions, ensuring a personalized and premium experience

Compliance: Uphold company security and confidentiality standards regarding customer data and transactions

Other duties as assigned

Qualification

Sales management experienceLuxury watch knowledgeMicrosoft Office proficiencyCRM systems proficiencyLeadership skillsCommunication skillsNegotiation skillsTeam collaborationFast-paced environment adaptability