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Senior Living Communities, LLC · 2 weeks ago

Business Office Manager - Senior Living

Greenville, SC

Full-time

Onsite

Mid, Senior Level

3+ years exp

Senior Living Communities, LLC is a luxury senior living company that prioritizes compassion and respect in its operations. The Business Office Manager will oversee various business office responsibilities, including recruitment, payroll, and accounting support, ensuring smooth administrative functions within the community.

CommunitiesHealth CareLifestyleMedical

Responsibilities

Responsible for the recruiting of candidates to ensure proper coverage in all departments

Insures forward motion of candidates as they progress through the ATS system

Communicate with Home Office daily/weekly basis recruitment needs for the community

Calls and pre-screen applicants to source for qualifications of candidates for open positions

Submits resumes/applications to hiring managers to schedule face-to-face interviews

Oversees setting up pre-employment screens, including background check(s), drug testing, PPD and health screenings. I-9 documentation

Oversees new employment offer letter

Creates and maintains all team member files with required information while maintaining confidentiality

Creates Paylocity account for all employees

Schedules, facilitates, and participates in new employee orientations

Uniform ordering for all employees

Identifies training needs of Department Head level team members to expand these individual’s skill set and knowledge base

This position does participate in the Manager on Duty program that will require you to work at the community for a pre-determined period of time over the weekend

Serves on special projects and assignments outside of his/her own community to support other communities or the broader portfolio

Creates and maintains all resident files with required information while maintaining confidentiality

Serves as liaison with third party vendors; establishes and maintains all vendor files

Processes and/or oversees Accounts Receivable by invoicing customers, posting payment of invoices, and tracking non-routine and miscellaneous services for which Team Members, residents or vendors should be billed or credited

Accounts for all petty cash transactions and reimbursements

Assists in keeping all departments in line with budget

Maintains data related to Entrance Fee tracking, resident refunds, amortization and financial assistance

Maintains office and business supplies inventory and preventative maintenance on office machinery

Assists Executive Director with annual budgeting process as necessary

Facilitates, participates in, and/or attends all required in-service training and education programs as scheduled

Medicare Ancillary Charges (x-ray, lab, and pharmacy) - oversees Healthcare Medical Supply Charges to ensure accuracy

Processes Admissions/Discharges within Vision (IL only); keeps up with Resident Status Change Forms throughout the community to ensure accuracy

Maintain emergency contact information for POA’s

Processes Flex Cash Outs and credits member accounts appropriately

Submitting Long Term Care Insurance documentation appropriately each month

Responsible for license renewals for the entire campus (Business Licenses, CCRC, NCF, and CRC)

Other duties as assigned

Qualification

Human Resources ExperienceMedicare BillingAccounts Payable/ReceivablePayroll ExperienceATS ExperienceMicrosoft Office ProficiencyCustomer ServiceTeamworkCommunicationFlexibilityInterpersonal Skills

Required

Experience in a wide variety of business office responsibilities including petty cash reconciliation, aging/collections, invoicing, payroll, accounts payable

Experience providing a high level of customer service

Ability to anticipate project needs, discern work priorities and meet deadlines with little supervision

Experience in HR, medical billing and senior living/retirement communities

Bachelor's degree

Two years' experience in a similar human resources position

Three years administrative and/or bookkeeping experience

Proficient in MS Office products, internet and industry specific software programs for marketing, payroll and accounts payable/receivable

Ability to work in a fast paced environment and to prioritize, organize and manage multiple priorities

Strong customer orientation to older adults