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Encova Insurance · 3 weeks ago

Commercial General Liability Specialist

Ohio

Full-time

Hybrid

Senior Level

$62K/yr - $99K/yr

5+ years exp

Encova Insurance is seeking a Commercial General Liability Specialist to join their team. This role involves investigating, evaluating, and processing commercial claims, particularly focusing on general liability claims and coordinating with external experts. The position offers the option to work remotely while residing in one of the approved states.

Commercial InsuranceHealth InsuranceInsurance

Comp. & Benefits

Responsibilities

Handle commercial general liability claims which includes but not limited to construction defects, third party injuries, and acts, errors and omissions claims

Handle mechanical professional liability damage claims in conjunction with damage appraisers and outside experts

Handle third party property damage claims in conjunction with property resolution specialists

Coordinate inspections with outside vendors including but not limited to cause and origin experts and engineers

Provide limited handling for commercial lines lawsuits as requested

Comply with the claims organization’s policies, established best practices and jurisdictional guidelines

Comply with practices and procedures for contact and communication, verification of coverages, determination of liability, investigation of losses, and determination of claims values, completion of forms and reports, and negotiation and settlement of claims

Comply with all state unfair claims practices acts and obtain state licensing as required

Maintain competency in the use of the claims system and manage efficient and effective follow-up practices

Effectively investigate and close a minimum average of 25 losses per month

Maintain an ongoing understanding of claims processes, procedures and systems, and keep current on fair claims practices laws, compliance issues, and business-related developments

Make limited outside contacts at the discretion of the manager of commercial claims

Perform other duties as assigned

Qualification

General liability experienceClaims negotiation skillsTort lawCommercial lines policiesMedical terms knowledgeAuto repair methodsBuilding repair methodsContinuing EducationMulti-language skillsClaims resolution skills

Required

This position requires a minimum of 5 years general liability experience or related industry experience

The candidate must have demonstrated excellent telephone and personal claims negotiation and investigation skills

The individual must understand tort law and possess strong knowledge of medical terms and treatments and display good judgement in their decision making

An excellent knowledge of commercial lines policies and coverages is required

The candidate must understand auto and building repair methods and be able to analyze both if required in their specific job duties

The individual should actively demonstrate the skills and abilities listed in the claims resolution specialist job description

Preferred

Continuing Education is preferred and may be obtained through the following: In-house Claims Training Classes, The Institutes (Associate in Claims (AIC) and/or Chartered Property Casualty Underwriter (CPCU) designations) or other accredited insurance education provider

A college degree is strongly desired

Multi-language skills a plus