Toyota of Melbourne · 2 weeks ago
Body Shop Customer Service Representative
Melbourne, FL, 32935, US
Full-time
Onsite
New Grad, Entry LevelToyota of Melbourne is a body shop located on the Central East Coast of Florida in Melbourne, specializing in outstanding service and customer retention. They are seeking a Customer Service Representative to ensure an exceptional experience for collision customers through effective communication and organization.
Automotive
Responsibilities
Following up with Collision customers making sure they had a “Truly Exceptional” experience while visiting our Collision Department by making outbound calls and emailing any concerns to the Manager
Must be patient, attentive and have clear communication skills
Scheduling skills is a must
Must have Reception skills and need to be able to update customers in a timely manner
Have the capacity to use 'positive language' at all times and be able to 'read' customers
Needs to be highly organized with great attention to detail and have excellent phone etiquette
High energy and focus on our customers’ needs/wants
Qualification
Required
Self-Motivated
Effective Communicator
Time management
Must be willing to learn and be trained
Positive attitude that would make a great addition to our team
Background & Drug Screening
Benefits
401k Offered
Health, Dental and Life Insurance Benefits Available
Company
Toyota of Melbourne
We pride ourselves in having a relaxed, professional atmosphere whether you are in our Service Department, Parts Department or Sales Department.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase