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Turo · 2 weeks ago

Airports Partnership and Operations Manager

New York, NY

Full-time

Hybrid

Mid Level

$129K/yr - $160K/yr

3+ years exp

Turo is the world’s largest car sharing marketplace, and they are seeking an Airports Partnership and Operations Manager to enhance the airport experience for hosts and guests. This role involves defining local airport strategies, negotiating commercial terms, and building relationships with key stakeholders to maximize profitability and ensure a seamless travel experience.

Car SharingMarketplacePeer to PeerTransportation

Growth Opportunities

Responsibilities

Define local airport strategy: Analyze specific market dynamics to define what the "best" host and guest experience looks like for each airport in your region

Negotiate best possible commercial terms: Partner with the Regional GM to structure and negotiate commercial terms with airports and third-party entities. Ensure agreements are designed to harmonize Turo’s profitability, host economics, and guest experience

Cross-functional collaboration: Bring airport experiences to market by working creatively with internal teams (Product, Operations, Legal, Government Relations) and external partners (airport administrators, private parking lots, shuttle operators)

Strategic alignment: Coordinate closely with the Airports Strategy Lead to ensure your regional decisions and commercial frameworks are consistent with Turo’s broader national airports strategy and best practices

Manage and grow key relationships: Build and leverage lasting relationships with key external stakeholders to secure unfettered access and mitigate operational threats from the rental car industry or regulatory changes

Drive performance: Track and communicate key metrics to internal stakeholders, using data to identify new growth initiatives and proactively adjust strategies to ensure partner and platform success

Qualification

Airport partnership experienceNegotiation skillsStrategic thinkingData analysisCross-functional collaborationNetworking skillsCommunicationProblem-solving

Required

Minimum of 3+ years of proven experience

Strong strategic thinking skills with the ability to balance customer experience (CX) with business economics (profitability/costs)

Demonstrated ability to close complex deals and negotiate commercial terms that create value for all parties

Experience working cross-functionally to launch new programs or operational processes

Excellent written and verbal communication, negotiating, and networking skills

Comfortable with ambiguity, able to turn a 'no' into a 'yes,' and adept at solving complex logistical problems creatively

Willingness to travel nationally for business (around 30%)

Preferred

Experience working and partnering with airports or with ground transportation operators on permit/agreements or working at an airport strongly preferred