SCAN · 4 days ago
Director, Cloud Technology Operations
Long Beach, CA
Full-time
Onsite
Director/Executive
$148K/yr - $255K/yr
10+ years expSCAN is a nonprofit health organization dedicated to improving care for older adults. They are seeking a Director of Cloud Technology Operations to oversee IT infrastructure and cloud architecture, ensuring a reliable and secure cloud environment while collaborating with stakeholders to enhance operational efficiency and service delivery.
Elder CareHealth CareHome Health CareMedical
Responsibilities
Establish and drive the operational mission, vision and strategic goals, ensuring seamless integration and alignment with overarching business and enterprise IT strategies
Spearhead the introduction of advanced cloud infrastructure capabilities and operational frameworks that enhance organizational differentiation and maximize employee efficiency
Establish and maintain robust, end-to-end monitoring and observability strategies for all infrastructure, applications, and services to proactively identify and resolve performance degradation and ensure service-level objectives (SLOs) are met
Cultivate robust, trust-based relationships with critical IT and Business partners, serving as a trusted advisor to ensure the streamlined and efficient delivery of all IT services
Partner with stakeholders to comprehensively assess and prioritize initiatives for remediating accumulated technical debt, maintaining a resilient and adaptable IT landscape
Align the organization’s operational strategies with defined future-state capabilities and measurable business outcomes, developing a clear value roadmap
Develop, oversee, and manage the annual operational budget, ensuring consistency with strategic objectives and promoting a pervasive culture of continuous cost optimization
Work closely with senior management to embed security strategies directly into the cloud infrastructure operations for robust compliance and risk mitigation
Ensure the delivery of superior service and support to all internal organizational teams
We seek Rebels who are curious about AI and its power to transform how we operate and serve our members
Actively support the achievement of SCAN’s Vision and Goals
Other duties as assigned
Qualification
Required
Bachelor's degree in a relevant technical field such as Computer Science, Computer Engineering, Information Technology, Software Engineering, Information Systems
A minimum of 10 years of professional experience covering networking, systems operations, data center management, servers, storage solutions, cloud management, client computing and production controls
At least 3 years in formal leadership capacity, including direct accountability for strategy development, budgetary control, and staffing/team management
Strong domain-specific knowledge and business acumen within the healthcare industry
Demonstrated experience and an Enterprise Architecture (EA) mindset focused on establishing architecture standards, roadmaps, and governance to support long-term business goals
Proven experience in championing and executing complex, large-scale transformational initiatives, including successful management of On-premise data center to cloud migration efforts, and projects related to Mergers & Acquisitions (M&A) or the Divestiture Spin-off
Previous experience in a software development or engineering role, demonstrating a developer-centric mindset and a deep ability to understand the application landscape, developer workflows, and underlying system requirements
Past exposure to data warehouse environment and data management principles, enabling the Director to efficiently design Cloud infrastructure that supports the organization's critical data and analytics strategy
Exceptional capacity to articulate a compelling vision for both enterprise and business units that inspires staff and aligns with organizational strategies
A history of successfully consolidating operational functions within complex enterprise environments to enhance overall efficiency while remaining responsible to customer needs for agility
Outstanding skills in analytical thinking, strategic planning and execution
Demonstrated proficiency in achieving consensus, making sound decisions under multi-variable conditions, and securing security support for major initiatives
A skilled mentor and coach in staff development, performance management and career progression
In-depth expertise in engineering cloud management solutions, covering software development, system integration, and sustained operational engineering across multi-cloud environments (Azure, AWS)
Deep proficiency with Infrastructure as Code (IaC) principles and tools like Terraform or Bicep for automated and repeatable infrastructure provisioning
Experience creating self-service mechanisms to automate and simplify infrastructure provisioning and management, utilizing modern CI/CD pipelines (e.g, Azure DevOps)
Demonstrated experience managing and integrating various service models, including SaaS (Software as a Service) and DaaS (Data as a Service)
Proven experience with modern observability platforms and tools such as Prometheus for metrics, logging, and tracing to maintain system health
Strong familiarity with modern identity and access management solutions like Microsoft Entra and device management platforms such as Intune
Exposure towards Artificial Intelligence (AI) and Machine Learning (ML) solutions
Experience applying cloud infrastructure automation to ensure timely and accurate fulfillment of statutory or regulatory compliance mandates
Proficiency in establishing and maturing operation frameworks, such as ITIL
Comprehensive knowledge of current, emerging, and prevalent industry technologies and best practices
A track record of effective third-party management, working collaboratively with sourcing and vendor management teams
Willingness for occasional travel as needed
Benefits
An annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO)
11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
Excellent 401(k) Retirement Saving Plan with employer match
Robust employee recognition program
Tuition reimbursement
Company
SCAN
About SCAN Keeping Seniors Healthy and Independent–that’s been our mission for more than 40 years.
1001-5000 employees
H1B Sponsorship
SCAN has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (6)
2022 (6)
2021 (5)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Lyn Amor Macaraeg
CVP Chief of Staff & Strategic Advisor to the CEO
Sachin H. Jain, MD, MBA
President and CEO, Board Director
Recent News
2025-12-26
Company data provided by crunchbase