Biltmore · 3 weeks ago
PM Dining Room Attendant - Inn on Biltmore Estate - Reserve
Biltmore is a renowned estate offering world-class hospitality, and they are seeking a Dining Room Attendant to support the dining services team. The role involves providing exceptional guest service, maintaining dining area cleanliness, and assisting with food and beverage service in accordance with high standards.
HospitalityHotel
Responsibilities
Responsibilities include guest service pertaining to replenishing table items, anticipating and addressing guest needs, and clearing dining area according to restaurant procedures
Maintain complete knowledge of and comply with all service procedures, established standards, company, and departmental policies
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving
Replaces soiled table linens, cleans tables, and sets tables with silverware and glassware
Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to guest spills or other special needs
Closes dining facility by cleaning chairs and tables; sweeping and/or vacuuming floors; removing trash and recyclables from the facility
Will provide general assistance and support for leadership, the department, and the company as required
This position will be required to perform other responsibilities on occasion outside the of the primary duties listed herein, and will be expected to work in other positions in The Dining Room as business warrants and is assigned by Management. These include, and are not limited to food running and hosting
Qualification
Required
Commitment to delivering world class guest service and the ability to work successfully as part of a dynamic, guest-service oriented team
Outstanding attention to detail and the ability to perform essential job functions with speed and accuracy
Strong organizational and time management skills. Ability to be proactive and take initiative as appropriate
Should be able to anticipate and understand guest needs, and follow up with them appropriately
Ability to work under pressure in a fast paced environment with deadlines, and exercise good judgment
Must be at least 18 years of age
Maintain complete knowledge of and comply with all service procedures, established standards, company, and departmental policies
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving
Lift, carry, push and pull 25–50 pounds; lift and carry 25-30 pounds on a hand tray
Endure various physical movements throughout work areas and over duration of work shift
Ability to work in an environment that may include variable temperature conditions and noise levels
Exposure to fumes, dust and chemicals
Ability to walk up and down steps while carrying trays
Preferred
Previous experience in a similar position is strongly preferred, particularly in a fine dining or upscale restaurant
Company
Biltmore
Biltmore provides hospitality services.
Funding
Current Stage
Late StageLeadership Team
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