San Francisco Giants · 4 weeks ago
Guest Services Usher/ Greeter
Oracle Park, SF
Full-time
Hybrid
New Grad, Entry Level
$19.37/hr - $21.37/hrThe San Francisco Giants are looking for Ushers/Greeters to join their Guest Services Department for the 2026 season. In this role, you will serve as an ambassador for the Giants and Oracle Park, ensuring guests have a safe and enjoyable experience while providing excellent customer service.
Sports
Responsibilities
Greet guests with a positive attitude at all times, offering to help them before they have to come to you
Perform line management duties ensuring proper access in a safe, efficient manner
Greet guests at entry gates and scan their tickets
Facilitate giveaways
Provide wayfinding around the Park directing guests to sections, seats, restrooms, food options etc
Escort guests to their seats while sometimes using a wheelchair
Check tickets for proper access to levels, sections and seats
Monitor seating sections and aisles, keeping them clear
Communicate guest-related incidents or safety issues to Security and Maintenance ensuring safety and cleanliness
Operate elevators and/or monitor escalators for safe usage
Qualification
Required
Safety consciousness and provide excellent customer service and communication skills
Able to work flexible hours - weekdays, nights, weekends and holidays based upon the event schedule
Comfortable on your feet and moving around (up and down stairs, ramps, walkways etc.) during shifts as well as working in small spaces (such as an elevator)
Punctual (on time for your scheduled shifts)
Flexible in working different positions and performing different functions
Great at multi-tasking in a fast-paced team environment collaborating with others
Comfortable working outdoors subject to various weather conditions
Proactive and comfortable working with conflict de-escalation, resolution and problem solving
Benefits
Indemnity healthcare through Healthy SF, which includes medical, dental and prescription coverage
Access to Giants tickets
Dedicated mental health support
A hybrid working environment
Transportation benefits
Wellness programs
Paid time off including half day Fridays during the season and an extended holiday break
Company
San Francisco Giants
The San Francisco Giants are a Major League Baseball (MLB) team based in San Francisco, California.
Founded in 1883
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Sixth Street
2025-03-18Corporate Round
Leadership Team
Colin Cahill
SVP, Player Performance and Wellness
Bryan Srabian
Vice President, Brand Development & Digital Media
Recent News
2026-01-16
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-09
Sports Business Journal
2025-12-20
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