Fiserv · 23 hours ago
Production Quality Assurance Associate
Nashville, TN
Full-time
Onsite
Entry Level
1+ years expFiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers. The Production Quality Assurance Associate will complete inspection tasks to ensure card production meets specifications and regulatory requirements while supporting production quality control in a secure manufacturing environment.
Financial ServicesFinTechInformation ServicesInformation Technology
No H1B
U.S. Citizen Only
Responsibilities
Interpret, follow, and improve company quality assurance standards; develop or update production standards and testing protocols
Plan, execute, and oversee in-process and final visual, dimensional, and technical inspections
Maintain records and tracking systems for complaints and nonconformance; perform root-cause analysis and corrective actions
Prepare non-conformance reports; track quality levels, maintain problem logs, and report issues to managers and product developers
Investigate product quality issues and ensure resolution per company and regulatory requirements; capture and document complaints
Collaborate with production, maintenance, and quality teams to meet productivity, safety, quality, and Continuous Improvement goals
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary
Qualification
Required
1+ years of experience with quality management systems and internal audit procedures (e.g., ISO 9001)
1+ years of experience documenting QA activities, maintaining tracking systems, and preparing non-conformance reports
2+ years of equivalent combination of educational background, related experience, and/or military experience
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role
Preferred
3+ years of experience in PC-based data entry and Microsoft Excel for production and inspection records
3+ years of quality assurance, inspection, or production experience in a fast-paced manufacturing environment
Familiarity with card personalization, lamination, embossing, and secure handling procedures
Experience with value stream mapping and Lean process improvement
Benefits
Fuel Your Life program to support physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points used for rewards
Eight Employee Resource Groups to foster a collaborative culture
Unparalleled professional growth with training, development, and internal mobility opportunities
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Medical, dental, vision, life, and disability insurance options available day one
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave
Company
Fiserv
Fiserv is a provider of technology solutions to the financial services industry.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.48BKey Investors
BlackBird Financial LP
2026-01-06Post Ipo Equity
2025-04-29Post Ipo Debt· $2.48B
1986-10-03IPO
Leadership Team
Michael Lyons
President and CEO-Elect, Fiserv
Robert Hau
EVP, CFO
Recent News
2026-01-11
BiometricUpdate.com
2026-01-11
Company data provided by crunchbase