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Four Seasons Hotels and Resorts · 3 hours ago

Overnight Heart of House Manager

New York, NY

Full-time

Onsite

Mid, Senior Level

$80K/yr - $85K/yr

5+ years exp

Four Seasons Hotels and Resorts is a luxury hospitality company known for creating exceptional guest experiences. The Heart of House Manager oversees stewarding and housekeeping functions during overnight hours, ensuring cleanliness and operational efficiency while partnering with various teams to maintain high service standards.

HospitalityHotelLeisureRental PropertyTravel

No H1B

Responsibilities

Coordinate overnight workflow with Executive Steward, Housekeeping, and F&B leadership

Ensure compliance with HACCP, sanitation standards, and audit requirements

Conduct regular back-of-house inspections; maintain cleanliness and organization in kitchens, storage areas, and waste disposal zones

Manage overnight waste/recycling pickups and chemical safety compliance

Track maintenance issues via HOTSOS and monitor par levels for supplies

Assist with scheduling, labor management, and union contract adherence

Supervise overnight team responsible for public areas and back-of-house cleaning

Inspect guest rooms and public spaces to ensure Four Seasons standards

Schedule and monitor daily tasks; coach team members on quality improvements

Control labor and operating expenses through effective scheduling and inventory management

Conduct pre-shift meetings and manage coverage for sick calls

Qualification

Hotel operations knowledgeSanitation standards complianceLeadership skillsMicrosoft Office 365Analytical abilitiesCulinary equipment familiarityEnglish communicationInterpersonal skillsTeamwork