Amazon · 3 weeks ago
Sr Product Manager Tech , Last Mile Delivery Automation
Bellevue, Washington, USA
Full-time
Onsite
Senior Level
$136K/yr - $235K/yrAmazon is seeking a Senior Product Manager to own the product vision and customer experience for last-hundred-yard automated delivery systems. This role involves defining product requirements for autonomous behaviors and ensuring a positive customer experience while collaborating with various teams to translate needs into actionable plans.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Own the product vision and roadmap for autonomy behaviors, HRI, and customer experience across last-hundred-yard automated deliveries
Define customer-backward product requirements for autonomous navigation, intent communication, doorstep interaction, attended and unattended delivery flows, and failure handling
Translate customer, associate, and community needs into clear PRDs, success metrics, and launch criteria across Alpha, Beta, and GA phases
Partner with autonomy engineering to set behavioral expectations for perception, planning, decision-making, and recovery in real-world delivery environments
Lead the definition of HRI principles (visual, auditory, motion-based cues) to ensure robots are understandable, non-intimidating, and trusted by customers and bystanders
Own the end-to-end delivery experience, including notifications, handoff flows, exception handling, and post-delivery feedback loops
Define and track product KPIs such as delivery success rate, intervention rate, customer satisfaction, and experience quality metrics
Balance autonomy ambition with safety, reliability, and operational constraints, making clear trade-offs and prioritization decisions
Drive alignment across autonomy, robotics hardware, safety, design, and Last Mile Tech teams, resolving dependencies and conflicting priorities
Represent the product in executive reviews, clearly articulating progress, risks, and readiness for scale
Qualification
Required
Bachelor's degree
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Preferred
Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
Experience in building and driving adoption of new tools
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
Founded in 1994
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
TechRadar.com
2026-01-16
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Chicago Sun-Times - Business
2026-01-16
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