Western Computer · 1 month ago
Director of Sales - Account Management
United States
Full-time
Remote
Director/Executive
$150K/yr - $200K/yr
8+ years expWestern Computer is a Microsoft Solution Partner recognized as a top partner since 1987. They are seeking an experienced Director of Sales – Account Management to lead their account management team, focusing on strengthening client relationships and driving customer retention while maximizing growth opportunities within existing accounts.
Consumer ElectronicsLogisticsRoboticsSoftwareTransportation
Responsibilities
Lead and coach the account management team, providing guidance, training, and performance coaching
Develop and implement account growth strategies to maximize retention, upsell, and cross-sell opportunities within existing accounts
Identify and drive cross-selling initiatives, introducing clients to relevant ISV solutions and professional services that enhance their ERP ecosystem
Collaborate with product, marketing and sales teams to align service offerings with customer needs, including seamless integration of ISV solutions and packaging of existing services as offerings
Build strong relationships with key customers, acting as an executive sponsor and ensuring their long-term success with Microsoft Dynamics ERP solutions
Establish clear goals and metrics for account managers, tracking progress and ensuring alignment with broader business objectives
Analyze account performance and trends, identifying opportunities to optimize engagement and service delivery
Drive contract renewals and expansion discussions, ensuring continued adoption and value realization
Represent the company at industry events and client meetings, strengthening relationships and market positioning
Qualification
Required
Bachelor's degree in business, Sales, Marketing, or a related field (MBA preferred)
8+ years of experience in ERP software sales, with a focus on account management and customer success
Proven leadership experience in managing and growing a team of account managers
Strong understanding of Microsoft Dynamics ERP solutions, ISV applications, and professional services
Track record of successful cross-selling and upselling in enterprise software sales and professional services
Excellent strategic thinking, negotiation, and relationship-building abilities
Ability to navigate complex enterprise environments and engage with executive stakeholders
Preferred
Experience in managing long-term client relationships in ERP sales
Knowledge of customer lifecycle management and value-based selling
Familiarity with cloud-based ERP solutions and digital transformation strategies
Benefits
Super Healthcare Benefits: Say goodbye to worries about medical, dental, and vision costs. We've got your back with access comprehensive healthcare coverage, and yours is covered!
Retirement Treasure: Invest in your future with access to a 401(k)-retirement plan. Your financial security is important, and we're here to help you build it.
Time to Chill: We believe in the power of relaxation. Enjoy generous paid time off for vacations, holidays, and those inevitable sick days.
Remote Work Magic: Embrace the freedom to work remotely from the location of your choice.
Company
Western Computer
Western Computer is a computer software company that provides supply chain management services.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2023-07-12Acquired
Leadership Team
Kristen Sage
Chief Executive Officer
Recent News
2025-09-02
2025-04-26
Company data provided by crunchbase