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Asana · 2 weeks ago

Program Manager, Learning & Development

San Francisco, CA

Full-time

Hybrid

Senior Level

$164K/yr - $186K/yr

6+ years exp

Asana is a leading platform for human + AI collaboration, and they are seeking a Program Manager for their Learning & Development team. The role involves designing and scaling foundational programs to enhance employee onboarding and development, ensuring a consistent and impactful experience for all new hires.

CollaborationEnterprise SoftwareSaaSSoftwareTask Management

Growth Opportunities

Responsibilities

You will own the strategy, design, and execution of high-impact People Development programs across the company

Shape the long-term strategy for onboarding and early employee success, ensuring alignment with Asana’s leadership principles and global talent strategy

Design and continuously improve the overall experience, content, and delivery of global onboarding programs, maximizing belonging and reducing 'time to ramp' for all new Asanas

Be the face of L&D programs at Asana: Deliver instructor-led programming across the AMER region, primarily company onboarding, but may include manager onboarding, leadership development, and targeted team interventions

Establish, activate, and maintain an internal network of Asana facilitators, creating professional growth opportunities and ensuring a consistent and quality delivery model for various training programs company-wide

Establish yourself as the team expert and administrator for our Learning Management System (Sana Learn), advising L&D and cross-functional teams on strategy for enrollment, governance, reporting, and process optimization

Partner with stakeholders in Talent Acquisition, People Operations, and IT to integrate the end-to-end new hire experience and streamline operational workflows

Lead cross-functional change initiatives to evolve the onboarding ecosystem, ensuring adoption and consistency across global teams

Design measurable frameworks for new hire productivity, belonging, and manager enablement, partnering with People Insights to track impact over time

Measure, analyze, and communicate the impact of your programs using data from the LMS and other sources to inform future strategy and investment

Apply an AI-first approach to streamline processes, enhance content delivery, and create personalized learning experiences

Qualification

Program ManagementLearning Management System (LMS)Data AnalysisAdult Learning PrinciplesCross-Functional CollaborationAI UtilizationCommunication SkillsProblem SolvingTime Management

Required

6+ years of experience in program management, with a track record of owning and scaling programs in People Development or L&D

Expertise as a Learning Management System (LMS) administrator or power user, with demonstrated ability to advise on enrollment strategy, data integrity, and reporting

Strong systems thinker who can architect end-to-end workflows across multiple tools and teams with a bias towards continuous innovation and process improvement

Demonstrated ability to autonomously manage and scale operational complexity across a global population in a fast-paced environment

Familiarity with adult learning principles and inclusive learning design

Clear, compelling communicator, both verbally and in writing, capable of synthesizing complex information for various audiences and facilitating engaging live learning experiences

Approach problem-solving with a strong sense of urgency, meticulous attention to detail, and exceptional time management skills

Experience leading cross-functional change and influencing peer and senior stakeholders without direct authority

Comfort designing measurable success metrics and using data to drive decision-making

Experience with and enthusiasm for using AI to automate and optimize program workflows