Job Duck ยท 3 weeks ago
V108 - Administrative Case Manager
United States
Full-time
Remote
Entry Level
$1,220/mo - $1,320/mo
1+ years expJob Duck is a lifestyle company that connects individuals with rewarding remote job opportunities. They are seeking an Administrative Case Manager to serve as the first point of contact for clients and insurance adjusters, manage case files, and ensure smooth communication through various channels.
Staffing & Recruiting
Responsibilities
Act as the first point of contact for clients and insurance adjusters
Answer phone calls and provide exceptional customer service
Organize and maintain case files accurately
Assist with intake processes and documentation
Set up insurance claims promptly and accurately
Collaborate with team members to ensure smooth operations
Check in with clients regularly to ensure satisfaction
Manage email inbox and calendar scheduling
Support light marketing tasks, including social media posting
Qualification
Required
At least 1 year experience in a client facing role
Adaptable and willing to assist in various tasks
Familiarity with CRM systems
Excellent communication skills with a clear accent
Comfortable with taking calls
Customer service orientated
Company
Job Duck
We help incredible people find amazing careers working from home for a United States-based business.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase