Anuvu · 3 weeks ago
Metadata Specialist
United States
Full-time
Remote
Entry, Mid Level
1+ years expAnuvu is a company that supports airline metadata services. The Metadata Specialist will document processes, manage high-priority metadata, and ensure quality and timely delivery to clients while collaborating with internal teams and external stakeholders.
AerospaceContentInformation ServicesInformation TechnologyMedia and EntertainmentTelecommunications
Responsibilities
Act as the subject matter expert for airline metadata across all OEM systems, offering support to the metadata team and Service Manager
Facilitate regular meetings and check-ins with the Metadata Team
Create and maintain process documentation, capturing airline-specific system nuances, client preferences, and any other relevant information
Develop, refine, and manage QC checklists to ensure metadata accuracy and compliance before final sign-off
Continuous process improvement – suggesting and implementing new processes to avoid errors or streamline metadata production
Ownership of key NLC / high priority metadata updates (i.e. Safety Videos / PRAMs / key advertisements or airline marketing videos)
Ensure timely execution of content updates throughout the cycle
Investigate and resolve issues identified in OEM rack test reports, collaborating closely with OEM partners and internal stakeholders
Monitor key cycle milestones and maintain calendar of deadlines, proactively follow up with internal stakeholders, provide updates during SteerCo meetings, and flag any issues or delays to the schedule
Assist with the information flow into the metadata team to all relevant departments
Assist the Service Manager with file tracking and issue reporting, ensuring the timely resolution of missing or failed files and implementing any necessary metadata updates
Maintain error log – ensuring all corrections are actioned and any issues are resolved as soon as possible
Conduct root cause analysis (RCA) and draft incident reports for onboard metadata errors
Training and developing the skills of the team
Support the metadata team and Service Manager with day-to-day operational tasks, high-level QC, issue resolution and implementing new processes
Become the go-to expert for assigned airlines and OEM systems, with in-depth knowledge of client-specific nuances and system capabilities
Support the operations team with onboarding of new clients / systems
Provide team support and advocacy, proactively flagging risks to sign-off and quality when dependencies are delayed
Develop and maintain excellent working relationships with all OEMs, as well as internal stakeholders
Ensure on-time and quality deliverables to clients
Maintain KPI metrics showing team performance and identify key issues on a monthly basis
Train the team on systems and processes to meet client requirements
Qualification
Required
1-3 years data-entry/CMS experience
Ability to work with other global regions / cultures within different time zones
Extreme versatility, adaptability and ability to function in high-paced environments
Ability to take Initiative and contribute to a long-term vision
Strong communication skills
Organizational skills
Ability to provide and accept feedback in a constructive manner
Preferred
Arabic speaker strongly preferred
Inflight industry experience is an added advantage but not essential
1-3 years data-entry/CMS experience, or similar applicable data experience preferred
Benefits
Enhanced paid time off
Life insurance
Maternity and paternity leave
Flexible scheduling
Employee assistance
Company
Anuvu
Anuvu provides connectivity and content solutions to mobility markets.
501-1000 employees
H1B Sponsorship
Anuvu has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (4)
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
Searchlight Capital Partners
2025-08-18Acquired
2021-11-30Private Equity· $50M
2018-03-09Post Ipo Equity· $150M
Leadership Team
Joshua Marks
Chief Executive Officer
Recent News
2025-10-31
Company data provided by crunchbase