Providence ยท 2 weeks ago
Principal Business Systems Analyst, Salesforce *Virtual*
United States
Full-time
Remote
Senior Level, Lead/Staff
$56.40/hr - $89.04/hr
3+ years expProvidence is a healthcare organization seeking a Principal Business Systems Analyst specializing in Salesforce. This role is responsible for coordinating with various stakeholders to facilitate requirement gathering and consulting on complex system implementations while mentoring teams in agile methodologies.
Hospital & Health Care
Responsibilities
Coordinating with vendors, partners, architects, project management and Providence leadership to facilitate complex cross-departmental and company-wide requirement gathering activities
Consulting on complicated system implementations, integrations and upgrades supporting various types of initiatives for all departments within Providence Health Plan
Guiding teams through Salesforce-specific implementations, integrations, and optimizations
Staying current with Salesforce platform capabilities and applying them to meet evolving business needs
Providing active mentorship to other caregivers on how to analyze current and proposed processes, document deltas, validate against organizational goals and roadmaps, provide project management services, troubleshoot complex reports/extracts, mentor teams and individuals in the formation and processing of well-formed user stories in Azure DevOps, collect / organize / document user feedback, make adjustments to timelines as well as organize / drive the creation of best practices for process workflows, mapping documents, batch job documentation, change requests, SQL queries, use cases, mockups, acceptance criteria and SharePoint pages
Collaborating closely with Quality Assurance Engineers, taking the lead when required, in the creation of test plans, test scripts, test data, communication plans, bugs, and report outs
Performing duties as a member of an agile team where they will be responsible for both organizing and mentoring any IS agile team (including their own) around team agreements, standards, and approaches to ensure all teams successfully complete all commitments each sprint
Acting as a role model and proactively advocating for ensuring that teams continuously work to improve velocity and quality each sprint
Providing on-call and after-hours support duties as required
Qualification
Required
Associate's Degree -OR- a combination of equivalent education and work experience
Preferred
3 or more years of experience working as a business systems analyst on an agile delivery team
Facets experience
Microsoft SQL Server experience
Demonstrated experience working with healthcare regulations such as HIPPA, HITECH, and CMS Guidelines
Demonstrated experience assessing existing processes and identifying opportunities for improvement
Demonstrated experience communicating effectively and translating business needs into technical requirements
Demonstrated experience working with Salesforce architecture, data models, workflows, and integrations as they relate to designing scalable solutions
Demonstrated experience working with systems that integrate with Salesforce (such as EHRs, billing platforms, or other third party applications)
Demonstrated experience creating and managing Salesforce user roles and profiles
Upon Hire: IIBA certification
Demonstrated experience taking leadership addressing system related issues
Demonstrated experience using LEAN techniques in analyzing requirements for potential automation
Benefits
Best-in-class benefits
Company
Providence
Every day, 119,000 compassionate caregivers serve patients and communities through Providence St.
10001+ employees
H1B Sponsorship
Providence has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Brad Henry
Chief Executive Officer at Providence Willamette Falls Medical Center
Ranjit S. Hundal, MD, MBA, CPE, FACP, SFHM
Interim Chief Executive Officer
Recent News
2025-09-23
2025-09-13
Company data provided by crunchbase