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SBT · 2 weeks ago

Account Manager support (Korean Bilingual)

Ridgefield Park, NJ, USA

Full-time

Onsite

Mid Level

3+ years exp

SBT Global, Inc. is a staffing and recruiting company looking for an Account Manager support who is bilingual in Korean and English. The role involves providing comprehensive support across business operations and managing client communications to ensure high satisfaction and timely issue resolution.

RecruitingStaffing Agency

Responsibilities

Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal

Create and manage quotations for new and renewal contract

Draft contracts and PUMIs in alignment with legal and corporate compliance standards

Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts

Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution

Prepare and deliver both regular and ad hoc reports tailored to client needs

Manage the full contract lifecycle, including initiation, execution, and tracking and renewal

Monitor and update the quotes and billing information related to SCP resources usage via the Company Cloud Platform

Perform additional responsibilities as required to support overall business objectives

Qualification

Client Relationship ManagementKorean BilingualICT SystemsCloud PlatformsMicrosoft OfficeCross-Cultural CommunicationLegal DocumentationStrategic Problem-SolvingAttention to DetailTime Management