Flow Control Group · 1 month ago
Credit & Collections Analyst
Charlotte, NC, USA
Full-time
Onsite
Mid Level
3+ years expFlow Control Group is a leading provider of fluid handling, process, and industrial automation solutions across North America. They are seeking a highly motivated and detail-oriented Credit and Collections Analyst to manage customer accounts, improve collection strategies, and work collaboratively with internal teams.
FuelIndustrialIndustrial Automation
Responsibilities
Review and perform collections for an assigned portfolio of customer accounts
Proactively follow up on high-value invoices via phone and email in alignment with team collection strategies to ensure timely payment
Investigate and follow up on past due accounts to determine root causes
Identify and implement strategies to improve customers’ DSO (Days Sales Outstanding) and reduce payment cycles
Maintain accurate records, collection notes, and customer information in the Prophet 21 (P21) system
Email monthly statements to customers within the assigned portfolio
Review sales orders placed on credit hold and evaluate risk
Assess payment history to determine credit hold status or credit limit adjustments
Investigate and resolve unauthorized deductions in collaboration with the sales branch
Establish repayment plans for delinquent accounts within policy guidelines
Process customer credit card payments as required
Develop and maintain strong partnerships with internal teams, including Sales, Cash Application, and Billing
Build and nurture relationships with external customers, ensuring timely and professional communication
Qualification
Required
Bachelor's degree in Finance, Business Administration, or a related field
3 to 5 years of experience in B2B collections
Proficiency in Microsoft Office, with strong skills in Microsoft Excel
Preferred
Experience with Prophet 21 (P21) software is strongly preferred
Benefits
Medical, Dental and Vision insurance (among other plans)
Competitive 401(k) matching program
Career growth opportunities
Employee referral program
Paid time off and holidays
Parental leave
Company
Flow Control Group
Flow Control Group is a leading solutions provider focused on technically oriented products and services for the flow control, fluid handling and process & industrial automation sectors with locations throughout the U.S.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-02-17Acquired
Leadership Team
David Patterson
Executive Chairman
Recent News
Company data provided by crunchbase