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American Red Cross · 9 hours ago

Blood Collection Staff-Customer Service

Fort Wayne, IN

Full-time

Onsite

New Grad, Entry Level

$18.20/hr - $18.20/hr

American Red Cross is the world's largest humanitarian network, seeking individuals to join their team. The role involves utilizing healthcare and customer service skills to assist with the blood collection process, ensuring a welcoming environment for donors and following safety procedures during blood donations.

Health CareHumanitarianNon ProfitTraining

Responsibilities

Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is

Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again

Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused

May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles

Qualification

Customer service experienceBasic computer skillsEffective verbal communicationHealthcare experienceManual dexterityLeadership experienceTeam collaborationDetail-oriented

Required

High school diploma or equivalent is required

Customer service experience and effective verbal communication skills are required

A current, valid driver's license with a good driving record is required

Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles

At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive

Basic computer skills are required. Must be proficient with Microsoft office applications