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MLK Community Healthcare · 1 day ago

Director Clinical Informatics - Full Time (hybrid)

LA Metro Area

Full-time

Hybrid

Director/Executive

$164K/yr - $253K/yr

MLK Community Healthcare is seeking a Director of Clinical Informatics to lead the evolution of their clinical systems and technologies. The Director will manage operations, collaborate with various stakeholders, and ensure that clinical technology solutions align with organizational goals.

Health CareHospitalNon ProfitTherapeutics

Responsibilities

Develops and maintains collaborative and advisory relationships with Stakeholders

Serves as the strategic liaison between Stakeholders and Health IT leadership to ensure that clinical technology solutions support the strategic goals of nursing, ancillary, and other clinical departments

Collaborates with Stakeholders in planning and designing workflow to support health system expansion and growth, including new service lines, new care delivery models, construction, acquisitions, and other strategic initiatives

Remains current with relevant federal and state regulations and programs, nursing research, industry trends, and emerging technology and ensures Stakeholders understand the value and implications on care delivery and health system clinical operations

Works with Stakeholders to facilitate problem-solving and performance improvement through various health system committees

Proactively strategizes on the evolution of MLKCH’s clinical system and technology solutions to meet the organization’s strategic goals and translates the strategy as input into the Health IT annual operational and capital budgets

Provides critical analysis and evaluation of new health information system solutions and technology from a clinical perspective

Collaborates with Stakeholders to identify quality and performance gaps and translates requirements into specifications for new or optimized clinical system and technology solutions

Defines the training, communication, and change management strategies to support the successful implementation of clinical system and technology solutions

Cultivates and trains a team of super users to participate in clinical system initiatives

Ensures clinical system and technology solutions have sufficient documentation of supporting workflows, training materials, and relevant system implementation artifacts

Leads or assists with regulatory initiatives and submissions

Advises and supports Stakeholders with the coordination and integration of standard of care practices across MLKCH

Participates in MLKCH’s committees to address interdisciplinary workflow, process, and policy decisions needing management attention

Collaborates with management in meeting regulatory requirements from a clinical system optimization and workflow perspective

Supports Stakeholders in defining downtime procedures and assessing readiness

Advises Stakeholders on defining business continuity requirements

Provides input into disaster planning, business continuity, and recovery strategies

Works closely with the Health IT team and vendors in the development of procedures and testing of MLKCH’s disaster recovery plan

Participates in quarterly tabletop exercises

Leads the Clinical Advisory Board and serves as a member of the Health IT Steering Committee and Physician Advisory Board

Develops and enforces department policies and procedures and ensure the teams adhere to the procedures and requirements of the Health IT Program Management Office

Meets requirements for Health IT’s Third-Party Risk program during the vendor selection process by ensuring a vendor risk assessment is completed and high-risk vendors are escalated appropriately

Participates in on-call rotation with the rest of the Health IT leadership team

Defines, executes, and evolves the strategy for Clinical Informatics and the Clinical Education program

Establishes and implements departmental goals that align with MLKCH’s strategic goals and cascades these to the team in the form of individual goals and day-to-day priorities

Serves as the liaison between Stakeholders and the Health IT team for the submission, prioritization, and status monitoring of projects, enhancement requests, and problem tickets

Facilitates communication among Health IT, Help Desk or end users to resolve issues and ensure continuity in clinical processes

Manages the departmental budget and ensures budget variances are within threshold

Performs other duties as required

Ensures performance of the teams aligns with MLKCH’s values and maintains a positive culture within the team

Ensures the teams stay abreast of solution enhancements and new technology in their respective domains

Recruits, hires, trains, and retains staff

Conducts annual employee performance reviews on time and consistently meets with direct reports

Adheres to supervisory responsibilities in accordance with MLKCH’s policies and applicable state and federal employment laws

When needed, takes disciplinary action, address complaints, and resolve problems

Qualification

Health IT managementCerner EHRHealth information technologiesProject managementStrategic planningHealth information securityCommunication skillsProblem-solvingAttention to detailTeam leadership

Required

BA/BS in healthcare, management, or technology related field

Current and active RN license or other clinical licenses evaluated on a case-by-case basis

Substantial Health IT management experience and Health IT solutions and outsourced systems

Substantial experience in increasingly responsible role in Health IT management in safety net, community, health system, EHR vendor or IT consulting

Experience with Health IT solution design and development from requirements gathering through day-to-day management

Proven experience in IT planning, organization and development, including an excellent understanding of project management methodologies

In-depth knowledge of applicable laws and regulations as they relate to IT, including healthcare data propriety and privacy regulations

Experience leading or playing a major role in organization-wide initiatives to execute on the organization's strategy

Demonstrated ability to manage complex issues to resolution

Experience in strategic planning and execution

Strong understanding and proficiency in health information technologies and emerging technologies in health care

Strong understanding of health information security and risk management

Ability to interact and collaborate with all levels of internal and external stakeholders, work cross functionally, and negotiate among different departments and groups

Excellent verbal, written, presentation and communications skills, particularly with executive audiences

Ability to understand, explain, and solve complex challenges

Exercises good judgment identifies risk and mitigating factors

Excellent attention to detail and organizational skills

Must be experienced and comfortable working in a fast-paced environment and able to deal well with change and ambiguity

Ability to manage multiple projects and programs, both at a strategic level as well as a day-to-day operational level

Ability to take initiative

Experience working in a high availability environment

Preferred

Master's in informatics or other field is a plus

Experience with Cerner EHR is preferred

Company

MLK Community Healthcare

MLK Community Healthcare (MLKCH) is an award-winning health system that provides quality care to the medically-underserved community of South Los Angeles.

Founded in 2015