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Elevance Health · 1 day ago

Functional Solution Architect – Salesforce (Engineer Lead)

Los Angeles, CA

Full-time

Hybrid

Senior Level

$144K/yr - $217K/yr

7+ years exp

Elevance Health is a health company dedicated to improving lives and communities. The Functional Solution Architect – Salesforce (Engineer Lead) is responsible for designing scalable, user-centric Salesforce solutions that align with business goals and enterprise architecture standards, serving as a bridge between business stakeholders and technical teams.

Health CareHealth InsurancePersonal HealthWellness

H1B Sponsor Likely

Responsibilities

Collaborates with business and IT stakeholders to gather and analyze functional requirements for Salesforce solutions

Leads functional design sessions and translates business needs into Salesforce capabilities, including Health Cloud, Sales Cloud, Service Cloud, Experience Cloud, and custom applications

Defines solution architecture and ensures alignment with Salesforce out-of-the-box capability, best practices and industry standards

Partners with technical architects and developers to ensure accurate implementation of functional designs

Owns the functional roadmap for Salesforce, including enhancements, integrations, and user experience improvements

Facilitates workshops and Joint Application Design (JAD) sessions to drive consensus on solution features and workflows

Supports change management and training efforts by creating functional documentation and user guides

Conducts impact assessments for new features, releases, and integrations

Ensures compliance with data governance, security, and regulatory requirements within the Salesforce ecosystem

Leads vendor evaluations and contributes to platform strategy and selection

Provides mentorship to business analysts and junior team members

Implements improvements in stability, performance, and scalability across major business-critical systems

Implements process to reduce barriers and roadblocks in projects, services, and processes in order to operate more efficiently

Develops and owns list of final enhancements

Develops and defines application scope and objectives and supervises the preparation of technical and/or functional specifications from with programs will be written

Performs technical design reviews and code reviews

Ensures unit test is completed and meets the test plan requirements, system testing is completed and system is implemented according to plan

Delivers technology solutions and data information planning effort

Coordinates and manages on-call support and owns the system monitoring process

Owns the technical development environment and works on the Enterprise team

Qualification

Salesforce platformsSalesforce configurationBusiness process designAgile methodologiesSalesforce certificationsStakeholder engagementCommunicationCross-functional leadership

Required

BA/BS degree in Information Technology, Computer Science or related field of study

Minimum of 7 years related experience

Multi-platform, multi-dimensional experience

Expert level experience with business and technical applications

Preferred

Deep functional knowledge of Salesforce platforms (Health Cloud, Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud) highly preferred

Experience with Salesforce configuration, declarative tools (Flows, Process Builder), and data modeling highly preferred

Functional knowledge across the Healthcare Payer Industry, especially Sales and Customer Relationship Management highly preferred

Strong understanding of business process design, human-centered design, and optimization highly preferred

Proven ability to lead cross-functional teams and drive solution delivery highly preferred

Familiarity with Agile and Waterfall SDLC methodologies highly preferred

Excellent communication and stakeholder engagement skills preferred

Salesforce certifications (e.g., Salesforce Certified Administrator, Platform App Builder, or Architect) preferred

Benefits

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Merit increases

Paid holidays

Paid Time Off

Incentive bonus programs

Medical, dental, vision

Short and long term disability benefits

401(k) +match

Stock purchase plan

Life insurance

Wellness programs

Financial education resources

Company

Elevance Health

Glassdoor3.6

Elevance Health is an integrated whole-health approach to help people in health journey and address their full range of needs.

Founded in 1944

Indianapolis, Indiana, USA

10001+ employees

https://www.elevancehealth.com

H1B Sponsorship

Elevance Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (488)

2024 (604)

2023 (660)

2022 (222)