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ServBeyond Solutions LLC · 3 weeks ago

ServiceNow Developer - Onsite, MD

Woodlawn, Maryland, United States

Full-time

Onsite

Mid, Senior Level

$120K/yr - $155K/yr

5+ years exp

ServBeyond Solutions is a well-recognized leader in providing digital services for Government customers. They are seeking an experienced Mid to Senior ServiceNow Developer to support a mission-critical federal program in Baltimore, MD, focusing on designing, developing, and enhancing ServiceNow solutions to drive automation and operational efficiency.

Cloud Data ServicesInformation TechnologySoftware

No H1B

U.S. Citizen Only

Responsibilities

Provide development support for ServiceNow projects and enhancements

Develop process workflows and automation strategies

Collaborate with the team in architecture design development and reviews

Lead the development of solution artifacts, such as road maps, optimization of operations, architecture and/or block diagrams with a view outside of User Story requirements

Create and maintain Forms, Reports, Views, Workflows, Groups, and Roles

Create, maintain, and enhance Dashboards and reporting, including scheduled reports

Assist with the design, creation, and cataloging of business process flows

Work with other members of the ServiceNow development team to propose solutions based on business needs and strategies

Developing, configuring, and customizing the ServiceNow platform to fit business requirements

Troubleshoot and resolve problems

Follow, maintain, and apply documentation best practice policies, procedures, and processes throughout ServiceNow development

Collaborate with cross-functional teams to gather input to support ongoing business needs for Service Now configuration, implementation, and support

Review and apply any additional UI/UX requirements from the external and internal teams, and align with ServiceNow development

Utilizes available programming methodologies and languages and adheres to coding standards, procedures, and techniques while contributing to the technical code documentation

Design and implement solutions following established Configuration Management policies and standards

Willingness to further grow and enhance skillset from more senior developers throughout each project

Qualification

ServiceNow DevelopmentServiceNow Certified Application DeveloperServiceNow Certified System AdministratorServiceNow Certified Implementation SpecialistJava ScriptingRESTSOAP APIsAgile MethodologiesTechnical LeadershipClient-Facing SkillsMultitaskingCommunication SkillsProblem Solving

Required

Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline, or equivalent experience/combined education, with 3 years of professional experience; or 1 year of professional experience with a related Master's degree

7+ years of experience may be accepted in lieu of a degree

ServiceNow Certified Application Developer (CAD)

ServiceNow Certified System Administrator (CSA)

At least 2 ServiceNow Certified Implementation Specialist (CIS) certifications, showcasing deep expertise in multiple ServiceNow areas such as ITSM, ITOM (HAM and SAM), Discovery, Service Mapping, CSM, SPM, or APM

Minimum: At least 3+ years of experience with technical discussions and reviews

At least 5+ years of ServiceNow development

3+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR

3+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.)

2+ years of technical leadership experience driving change/solutions

Experience with commonly integrated third-party technologies

Excellent understanding of system architecture, design principles, and impacts

Experience supporting IT-related data integrity (CMDB, HAM, SAM, etc.)

Experience with ServiceNow upgrades

Expertise in ServiceNow Development APIs for building custom solutions

Experience with implementing Java scripting to support automation across the various modules in ServiceNow

Experience with REST and SOAP web service protocols

Experience with Business Rules, Workflow, Identification Rules, Workspaces, and External Portals

Knowledge of SAML, Active Directory, or LDAP

Specialized ServiceNow Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM, or HR

Project Management or Agile certification

ITILv4 Foundations Certification

Experience with Agile methodologies and project management practices

Comfortable presenting to large audiences, including senior leadership, government clients, and stakeholders

Ability to explain complex technical solutions in clear, non-technical terms

Excellent technical leadership skills and initiative to take on additional responsibilities

Experience supporting ServiceNow work with the US Federal Government

Must be able to obtain and maintain a Public Trust

Excellent written and oral communication skills to deliver technical solutions and succinctly

Ability to multitask and self-assign work in a fast-paced environment

Strong communication skills that enable proactive and effective collaboration with a virtual team, including the ability to clearly articulate status and present to both customers and program leadership. Candidate shall have the ability to develop and present management-level briefings

Demonstrate potential and willingness to learn and adapt to rapid changes in technology