Apply on Employer Site

IES Communications · 2 weeks ago

Structured Cabling - Crew Lead - Data Center Services

Reno, NV

Full-time

Onsite

Mid, Senior Level

$28/hr - $30/hr

3+ years exp

IES Communications is a national provider of industrial products and infrastructure services. They are seeking a Crew Lead for Data Center Services who will support both the physical and virtual infrastructure of the organization, coordinate data center activities, and ensure compliance with industry standards and best practices.

Information and Communications Technology (ICT)Information ServicesInformation Technology

Responsibilities

Directly support and coordinate all scheduled data center MACs based on set DCIT calendar event scheduling

Implements cable work order (CWO) MACs, testing and certification, and can assist with crafting LV project BOM and scope documents

Asset auditing and daily error logs

Provide equipment installation MACs, including device labeling, power connectivity and LV cable connectivity and proper cable dressing

Provide smart-hands assistance as required

Maintain a safe and secure operating environment within the GPN data center, and report any violations to DCIT immediately as necessary

Concise, detailed documentation and record keeping relative to asset installation layout, cable plant patch matrix, cable labelling standards, etc

Maintain the secure hard drive disk (HDD) bin and log, and ensure compliance with respect to retention practices and notification to DCIT as/when required

Ticketing and service calls

Strong skills and familiarity with basic computer productivity tools such as MS Office (Word, Excel, etc.), testing tools/applications, and data center infrastructure (DCIM) related tools

Coordinate equipment/material receiving, shipping and RMA processing support as/when required

Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a weekly basis

Troubleshooting layer-1 suspected cable plant issues

Networking, storage, general power distribution

Responsible for the development, documentation and monitoring of performance measures and processes required for audit and operational compliance related to datacenter best practices and industry standards; Responsible for ISO 27001 / 9001 and TIA/EIA-942 certifications

Support standard and emergency operating procedures for data center

Ensure maintenance schedules within the Data Center align with best industry standards and are followed and reviewed annually

Provide status reporting regarding Data Center service availability, performance, capacity utilization as required

Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc

Coordinates equipment installation and delivery schedules in accordance with set project plans

Directly participate and provide key input for all data center expansion, migration and decommissioning plan

Qualification

Data center operationsTelecommunications knowledgeFiber terminationMicrosoft OfficeISO 27001 certificationProject documentationCustomer relationship skillsSupervisory experienceProblem solvingCritical thinkingCommunication skills

Required

Must possess at least a High School diploma or GED equivalency

Must possess a minimum of three (3) years of experience in telecommunications or related technical field

Must be able to terminate fiber

Must possess a minimum of six (6) months supervisory and/or managerial experience

Must possess and be able to effectively use the tools listed above

Must have proven skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements

Must know the universal communications color codes

Must be proficient with Microsoft Office (Word, Excel and MS Project)

Must meet Company minimum driving standards

3-5 years working in data centers relative to the datacom/telecom industry, operations and administration or related technical field

General knowledge of telecom/IP equipment and software configurations

Basic understanding of AC/DC power principles

Strong aptitude for independent working environment and high productivity rate

Must be able to act as the Company liaison for interface with customer representative(s)

Must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s)

Must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds

Must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones

Excellent communication and customer relationship skills