Gifthealth · 1 month ago
Business Analyst, Commercial
United States
Full-time
Remote
Mid Level
3+ years expGifthealth is revolutionizing healthcare by simplifying the management of prescriptions and health services. They are seeking a Business Analyst, Commercial to support data-driven decision-making within their Large Pharma Commercial Team, focusing on analysis of patient data, trend identification, and strategic planning to improve patient experience and operational excellence.
Health CarePharmaceuticalSoftware
Responsibilities
Collect, clean, and analyze data from pharmacy platforms
Develop dashboards, recurring KPI reports, and ad hoc requests
Build automated reporting to reduce manual effort
Identify sales and patient trends, bottlenecks, and performance opportunities
Conduct root-cause analysis for performance dips and patient experience issues
Monitor behavior patterns and therapy trends on a patient, product, and manufacturer level
Partner with leadership to create data-driven strategies
Support new program launches with capacity and workflow assessments
Recommend optimizations for training, staffing, and automation
Work with IT, Operations, Compliance, QA, and Pharma Client teams
Translate business needs into technical requirements
Present insights to internal and external stakeholders
Ensure compliance with regulatory requirements including HIPAA
Maintain documentation for data sources, metric definitions, and workflows
Qualification
Required
Bachelor's degree in Business, Analytics, Healthcare, or related field
3+ years analytics experience in call center, healthcare, or pharma
Proficiency with Excel, Power BI, Tableau, or similar
Strong SQL skills and comfort with large datasets
Experience with CRM or pharmacy operating systems
Preferred
Experience in specialty pharmacy or pharma services
Knowledge of HIPAA and patient privacy
Familiarity with pharmacy forecasting and pipeline development
Experience supporting pharma clients or brand teams
Analytical mindset with strong attention to detail
Process-oriented problem solver
Strategic thinker with strong communication abilities
Team-oriented with cross-functional collaboration skills
Company
Gifthealth
GiftHealth is a healthcare tech startup that streamlines pharmacy experience with free delivery and competitive medication pricing.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$45.8MKey Investors
Eir PartnersAllos Ventures
2023-04-04Private Equity· $40M
2021-03-16Seed· $5.8M
2020-06-04Pre Seed
Leadership Team
John Romano
President and Co-Founder
Derek Schneider
CTO
Recent News
2026-01-14
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-13
2026-01-11
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