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PrismHR · 2 weeks ago

Enterprise Sales Manager, Payroll TAX Technology - AZ - On Site

Chandler, AZ

Full-time

Onsite

Senior Level

5+ years exp

PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. The Enterprise Sales Manager focuses on Tax Compliance products, ensuring customer success and satisfaction while managing a defined TAM and building long-term client relationships.

Cloud ComputingHuman ResourcesSaaSSoftware

Growth Opportunities

Responsibilities

Converting existing clients from competitive products – TAM $6m ARR as well as assisting with new client sales where Tax Compliance is needed

Build strong relationships with customer base

Product Expertise: Develop a deep understanding of our TAX products and services to effectively address customer/prospect inquiries and provide strategic recommendations

Create and execute plans tailored to the unique needs and goals of each customer, ensuring they achieve their desired outcomes

Assist with educating existing Customer Success Team on general Tax Compliance knowledge

Work with our marketing team to develop a go to market campaign for Tax products

Feedback and Advocacy: Escalate valuable feedback to internal teams to drive product improvements and enhancements

Performance Metrics: Track and report on key performance indicators (KPIs) related to sales, such as quota performance, win/loss rates, and adoption

Work closely with cross-functional teams, including customer success, product management, and support, to ensure a seamless customer experience

Occasional domestic travel will be required to attend team onsite meetings, client visits, customer events, industry conferences, and training sessions. This may include air travel, ground transportation (including cars, taxis, or rideshare services), and in some cases potential public transportation

Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients

Attend webinars and training to stay up to date on best practices related to the company and department

Complete projects and other duties as assigned by supervisor

Qualification

Tax compliance fundamentalsDeep understanding of Tax productsEnterprise-level sales cyclesCampaign strategiesDiagnose client needsCommunication skillsBuilding rapportMotivating teamsAttention to detailTime managementProblem-solving

Required

Bachelor's degree in business or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs)

At least 5 years' experience in Tax Compliance, preferably with a focus in the PEO/ASO/HCM arena

Ability to travel as needed

Competency in Microsoft applications including word, excel and outlook

Tax compliance fundamentals (payroll tax, filings, remittance)

Deep understanding of Tax products and integrations

Enterprise-level sales cycles, opportunity management, and CRM best practices

Campaign strategies, segmentation, and interpreting KPIs like quota attainment and adoption

Diagnose client needs, build ROI cases and convert competitive accounts

Establish trust with executives and operational teams for long-term partnerships

Create tailored success plans aligned to client goals and timelines

Deliver persuasive presentations and proposals; simplify complex tax concepts

Track pipeline health, report on KPIs, and recommend improvements

Motivate internal teams and customers without direct authority

Excellent verbal and written communication skills to effectively convey value propositions and communicate with leaders and team members

Attention to detail

Efficiently managing time to balance multiple clients and tasks, while staying organized in a dynamic work environment

Ability to build rapport and trust with clients and team members

This role requires a valid, non-restrictive driver's license as it involves occasional travel to client sites and company locations

Preferred

Previous experience and proficiency in HCM software

Benefits

Health Insurance: Medical, dental, and vision coverage

Retirement Plan: 401(k) with company match

Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law

Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.