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Summit Line Construction · 4 hours ago

IT Manager

Provo, UT

Full-time

Onsite

Mid, Senior Level

Summit Line Construction is one of North America's premier utility construction companies, seeking a hands-on IT Manager to lead and develop their technology team. The role involves mentoring IT staff, managing IT strategy, and overseeing technical operations while ensuring effective collaboration across departments.

ConstructionElectrical DistributionProject Management

Growth Opportunities

Responsibilities

Work in a corporate environment under the direction of an IT Director

Lead, mentor, and develop IT staff, strengthening both technical and professional capabilities

Act as a subject-matter expert, providing hands-on guidance and real-world technical leadership

Continuously work with other departments to assist with company technology innovation and process automation

Collaborate with leadership to define and execute the organization’s IT strategy and roadmap

Manage vendors, contracts, and procurement for hardware, software, and services

Oversee IT budgets, ensuring cost-effective use of resources aligned with business priorities

Define, implement, and enforce IT policies, procedures, and service standards

Plan and manage IT projects, timelines, and implementations with minimal operational disruption

Monitor ticket queues and service levels to ensure timely issue resolution and SLA adherence

Evaluate emerging technologies and recommend solutions that improve efficiency and scalability

Assist with training internal staff in SOX compliant practices and perform internal audit attestations

Incorporate and assist with the IT needs of other corporate subsidiary companies as required

Perform hands-on work in Azure and/or AWS environments

Build, maintain, and optimize on-premises and cloud-based infrastructure

Proactively monitor system performance and address issues before they impact operations

Assist with managing networking environments, including cable, switches, firewalls, and end-to-end deployments

Standing up new field and office locations with networking and IT asset needs

Oversee imaging, configuration, deployment, and support of laptops, tablets, mobile devices, and other endpoints with Microsoft AutoPilot and PXE

Actively participate in the ticketing system to resolve issues, maintain service quality, and improve team response time

Use ManageEngine ServiceDesk Plus (or similar tools) for ticketing, asset management, and ITIL-based operations

Troubleshoot and support both physical and logical networking environments

Develop and maintain automation to improve IT and business workflows

Apply scripting, automation, and data tools, including SQL, PowerShell, Power BI, Power Automate, Databricks, and cloud AI tools

Explore and implement AI-driven solutions, including LLMs and workflow automation, where they add business value

Qualification

AzureNetworkingInfrastructure designManageEngine ServiceDesk PlusSQLScriptingAutomation toolsTechnical contributionProblem-solvingTeam leadership

Required

Bachelor's degree in IT, Computer Science, or related field (advanced degree preferred)

Proven experience managing and developing IT teams

Strong hands-on experience with Azure, networking, and infrastructure design and support

Demonstrated ability to lead through direct technical contribution, not solely delegation

Experience supporting and troubleshooting end-user devices and systems

Strong problem-solving skills with a proactive, ownership-driven mindset

Willingness to work hands-on and see tasks through to completion

Preferred

Experience with ManageEngine ServiceDesk Plus

Enterprise networking experience (physical and logical)

Working knowledge of SQL, scripting, and automation tools

Experience with Databricks, cloud-based AI platforms, or LLM-driven automation

Experience with VMWare ESX hosting, NetApp, Synology NAS, Boomi, Nasuni

Benefits

PTO that starts accruing DAY 1

401K Immediate Vesting; employer match starting same day

Several medical plans to choose from

Dental Plan and Vision Plan

Life insurance, short term & long-term disability

Paid Holidays

Pet Insurance

Employee discounts, EAP and Wellness Program

Identity Theft Protection and so much more!

Company

Summit Line Construction

Building Today What Powers Tomorrow ⚡ We reliably deliver electrical infrastructure with an unwavering commitment to safety, our people, customers, and communities.

Founded in 2008