Apply on Employer Site

Walmart Canada · 3 weeks ago

Manager, Technology Operations, eComm - Cross Border Fulfillment Services

Bentonville, AR

Full-time

Onsite

Mid, Senior Level

$80K/yr - $155K/yr

3+ years exp

Walmart Canada is a leading retail company, and they are seeking a Manager for Technology Operations in their eCommerce division focusing on Cross Border Fulfillment Services. In this role, you will collaborate with various stakeholders to launch new capabilities that enhance the cross-border shopping experience for customers and sellers.

DeliveryRetailShopping

Responsibilities

Go-to business lead on project execution, third party liaison, operations liaison, etc. for cross border programs. You will work closely with partner teams, such as Customer Care, Seller Support, the Go-To-Market Team, Transportation, Compliance, Legal, Tax, among others

Ensure complex product launches are executed smoothly to unlock maximum value. Manage communication with leadership for alignment, updates, and problem solving

Build standard operating procedures to ensure program launch readiness working in collaboration with product, engineering, business and operations

Leverage metrics to measure and monitor program performance on an ongoing basis. Manage edge cases/exceptions and reduce process variations

Lead alignment on overarching business objectives, designing launch plan, onboard cross-functional teams, building in-depth plans, track and monitor milestones

Business program management, functional deep-dives, and alignment at program and individual functional level

Qualification

Program ManagementData AnalysisProject ManagementMicrosoft OfficeEcommerce ExperienceStakeholder ManagementAgile MethodologiesCommunication SkillsOrganizational SkillsTeam Collaboration

Required

Bachelor's degree in project management, business, operations management, supply chain management and 3+ years of experience in these fields or related areas OR 5 years of experience in these fields or related areas

5 years' experience using intermediate functionality of Microsoft Office

Excellent communication and organization skills

Ability to work independently and in a team environment

Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area

5 years' experience in project management, program management, program operations, or related area

Preferred

Relevant experience in data analysis and insights, developing presentations, engineering, Global Business Operations, leading project workstreams, Managing virtual teams, presenting to an executive-level audience, project Management, process improvement, working in a matrixed organization, Working on cross-functional teams or projects, working on consumer-facing, large-scale, highly complex B2B/C products, cross-border supply chain, supervisory experience

Proficiency in Excel, Confluence, Jira and BigPicture

Master's degree in: Project/Program Management, Operations Management, Computer Engineering, Information Systems

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area

Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly

Knowledge of accessibility best practices

Benefits

Competitive pay

Performance-based bonus awards

Medical, vision and dental coverage

401(k)

Stock purchase

Company-paid life insurance

PTO (including sick leave)

Parental leave

Family care leave

Bereavement

Jury duty

Voting

Short-term and long-term disability

Company discounts

Military Leave Pay

Adoption and surrogacy expense reimbursement

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.