Healthmap Solutions · 2 weeks ago
Senior Manager, Program Operations & Delivery
United States
Full-time
Remote
Mid, Senior Level
4+ years expHealthmap Solutions is a company focused on specialty health management, particularly in kidney health populations. The Senior Manager of Program Operations and Delivery will lead a technical operations delivery team, managing governance processes and driving business delivery through effective planning and execution.
BiotechnologyHealth CareMedical
Responsibilities
Partner with IT Innovation teams on technical enablement tools supporting operational execution of day-to-day enhancements and operational flow changes
Incorporate end-to-end systems approach to effectively direct and influence improvements throughout the enterprise
Position and empower technical operations through innovative exploration and application to enterprise needs
Actively engage and drive cross-functional collaboration in planning and prioritization forums, supporting focus on appropriate value and goal for the team
Analyze data and trends to predict and mitigate potential risks on requested models
Manage the execution of business deliverables according to established timelines and quality standards through a well-curated backlog
Lead and mentor technical operations team members, driving enterprise understanding, internal growth, and active engagement
Establish and manage robust governance processes to ensure compliance and quality within development and implementation of technical operations deployments
Ensure consistency and clarity in technical operations, taxonomy, and metrics through collaboration with established Data Governance protocols and enterprise communication for new operational models
Track, monitor, and validate forecasted impacts within proposed operational workflow changes, partnering with impacted team leadership in the analysis
Measure user satisfaction and quality of delivery, focusing on continual improvement efforts
Establish and oversee maintenance of testing protocols to validate operational workflows and mitigation of compliance and quality risks
Implement measures to ensure technical operations resilience and continuity
Establish Release Procedures and transparent reporting/communication for technical operations deployments
Qualification
Required
Bachelor's degree in Business Administration, Operations Management, or a related field
4 years of experience in operations management, with at least 3 years in a leadership role overseeing complex operational workflows
Familiarity with IT systems, software development lifecycle, and project management methodologies
Strong leadership and decision-making abilities with a proven track record of driving cross-functional collaboration and achieving results
Ability to develop and execute strategic plans aligned with organizational objectives
Excellent verbal and written communication skills, with the ability to influence and negotiate effectively at all levels of the organization
Apply innovative thinking and creative problem-solving skills to address challenges and identify opportunities for improvement
Encourage and champion innovative ideas to enhance outcomes and deliverables
Preferred
Master's degree preferred
Company
Healthmap Solutions
Healthmap Solutions is a health management company that focuses on progressive diseases.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$225.6MKey Investors
WindRose Health Investors
2023-08-01Private Equity· $100M
2022-05-02Series Unknown· $35M
2019-06-18Private Equity· $85M
Leadership Team
Richard Popiel
Chief Medical Officer
Recent News
Healthmap Solutions
2025-11-04
healthmapsolutions.com
2025-02-03
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